Easy integration became the war cry this week for customer relationship management (CRM) vendor Siebel Systems, as it announced a Web services-based method for tying its software in with other business applications.
BT Cellnet Ltd., the U.K. arm of mobile phone operator mm02 PLC, has picked IBM Corp. to design, build and manage the computer systems needed for 3G (third-generation) mobile services, IBM and BT Cellnet said Thursday.
The Federation Against Software Theft Ltd. (FAST) relies on the kindness of strangers in its effort to short-circuit pirates selling illegal software over the Internet, so in its effort to encourage the reporting of such pirating, the organization wants to make whistle-blowing as simple as the push of a button.
Alleging that Hitachi is infringing on six of its patents, EMC on Friday filed a suit in U.S. District Court seeking damages for the infringement and also filed a complaint with the International Trade Commission asking the body to block import of the infringing products into the United States.
Google on Thursday released Google Web APIs (application programming interfaces) service, which enables developers to query more than 2 billion Web documents accessible from the Google search engine via their own computer programs, according to the company.
Motorola, Koninklijke Philips Electronics NV and STMicroelectronics NV (ST) have signed an agreement which will see the three chip makers collaborate on the development of advanced chip-making technology.
Reflecting the hype surrounding the Internet and telecommunication industries in 2000, capital investment by the high-tech industry in goods with a useful life of more than one year surged in that year, according to data released Friday by the U.S. Department of Commerce's Census Bureau.
Retrieving scientific instruments moored deep in the seas off Antarctica's coast was never going to be easy. But two weeks of hide-and-seek in the polar pack by the crew of Australian research ship Aurora Australis, using technical know-how, satellite technology and good old-fashioned ingenuity, ended in success.
Poor project planning and careless management sunk a third of the e-business projects that failed to meet their deadline or initial budget forecasts in the last 12 to 18 months, says a global industry report.
In order to achieve success with omnichannel customer experience strategy, companies need to utilise user personas, while maintaining excellence across all channels, according to customer transformation service expert, Brad Starr.
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