- +
Telstra off-shoot dishes up AI 27 May, 2009 14:38
Hellish voices use Australian-developed voice recognition software to sell pizzasWhen New Zealand pizza franchise Hell Pizza made the journey across the Tasman to set-up shop in Brisbane, it needed to get noticed fast. - +
Logistics company takes off with hosted CRM 14 May, 2009 15:38
IT workloads, reporting times slashedAustralian air Express (AaE) has stopped critical knowledge leaving with staff and improved sales by scrapping its manual customer relationship management (CRM) for a hosted solution. - +
Retail manager dumps DIY service, scores big 23 April, 2009 10:23
Task Retail reduces downtime by eliminating return to base contractsPoint-of-Sale (POS) vendor Task Retail has cut days of data centre downtime by replacing its return-to-base support contract with an on-site service agreement. - +
Rural Lands Board splurges $300k on network, server upgrades 02 April, 2009 12:26
60 Internet connections unified by state-wide MLPSThe NSW Rural Lands Protection Board (RLPB) has splurged $300,000 on sweeping communication and datacentre upgrades, including a state-wide IP network and a fleet of servers with virtualisation software. - +
Flying docs pilot first national e-health database 03 February, 2009 20:40
Regional sites united after 80 yearsThe Royal Flying Doctor Service (RFDS) is deploying what may be the first national e-health records management system to unify disparate medical databases across its four regional sites. - +
AFL deploys voice recognition to remain on top of the game 24 November, 2008 08:34
Voice recognition technology soothes the woes of fanatical AFL fansThe Australian Football League (AFL) has partnered with Melbourne-based voice recognition company, Inference Communications, to keep on the top of the deluge of calls it receives from supporters during the season. - +
ITIL perfect drop for alcohol giant 10 October, 2008 11:28
French alcohol company Pernod Ricard centralises support desk to bridge TasmanPernod Ricard, maker of Absolut Vodka, Kahlua and Wild Turkey, has bridged the Tasman to unify its separate Australia and New Zealand service desks. - +
Furniture maker uses NAC gear for more than NAC 03 October, 2008 10:38
ForeScout CounterACT backs up other toolsWhen Chad Clement joined worldwide office furniture maker Haworth 18 months ago, he discovered the company needed to get a handle on network security. - +
How does the CIA keep its IT staff honest? 12 September, 2008 11:12
A look behind the CIA's networksBe prepared to go through a lot of scrutiny if you want to work in the Central Intelligence Agency's IT department, says chief information officer Al Tarasiuk. - +
The smell of WAN acceleration 12 September, 2008 11:03
Global perfumer Coty used WAN appliances to improve its download speeds and remove the need for caching servers.Glen Dalgleish, vice president of infrastructure services at global perfumer Coty, well remembers why he and his staff had implemented WAN acceleration technology last January: to improve download speeds for some 6,000 users world-wide. - +
Better BI: Boyne Resorts 02 September, 2008 09:29
Marketing staffers can view customer behavior patterns at each of the company's ski and golf resortsBI projects are frequently driven by the demands of executives who want to scour dashboards to analyze sales and other business trends. But at Boyne Resorts, the company's BI directive was marshaled by its CIO. - +
Open source telephony new star at TV producer 26 June, 2008 14:00
Open technology competes in proprietary PABX worldWhen TV production company FremantleMedia Australia had an opportunity to move to IP telephony during an office refurbishment, the open source Asterisk proved itself to offer everything required and more for the 150-plus handset deployment. - +
Recruitment process outsourcing unlocks growth for Spinvox 25 June, 2008 12:24
How do you grow a company from 50 to 350 in 18 months? Part of the answer is to call in rectuitment process outsourcers.Most IT managers would not think twice about employing recruitment consultants to get the staff they want, but how far should they take the process? - +
Gibson Guitar strikes a chord with Microsoft UC platform 04 June, 2008 08:00
System upgrades provided lower cost path to voice, video, e-mail, presenceGibson Guitar is enjoying the sweet music playing out on its multifaceted unified communications system that connects its users across the globe. - +
Bank shaves up to 40 per cent off telecom costs using UC 04 June, 2008 08:00
WesBanco's Cisco network already pays for itselfWest Virginia-based WesBanco Bank, which provides financial services to the residents and businesses of West Virginia, Ohio, and western Pennsylvania, grows through acquisition.
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Savings do add up: How organisations are saving thousands by adopting Unified Communications and Collaboration. 15 June, 2009 12:01
This week's CW Live podcast features a discussion between Audrey William, research director at research firm Frost & Sullivan Australia, and Craig Campbell, business unit executive for Integrated Communications Services at IBM Australia / New Zealand on why companies are adopting unified communications, and whether there is any benefit to hosting a unified communications solution in the cloud.- +
Storage Virtualisation: Increasing Information Availability and Lowering Costs 02 June, 2009 12:36
This week's CW Live features a discussion between Dr Kevin McIsaac, IBRS Research's Advisor for Virtualisation and Craig McKenna, Consulting Technical Leader, System Storage, for IBM's Growth Markets division, on why storage virtualisation is key to an organisation's information management plan.- +
Computerworld Live Podcast #100: Enterprise Cloud Computing and Network Virtualisation 25 March, 2009 13:46
CW Live speaks with Matthew Zanner, HP ProCurve worldwide director of datacentre solutions, about how cloud computing is changing the way IT professionals are designing their networks and running their datacentres.- +
Computerworld Live Podcast #99: Reducing the Costs of Enterprise Mobility 28 January, 2009 10:43
CW Live speaks with Mark Thompson, Global Sales/Marketing Manager for HP's ProCurve Networking Business, to discuss strategies for reducing the cost of enterprise mobility, including tips on securing a wireless network, smart network design strategies, and advice for simplifying the management and support of wireless networks.- +
Computerworld Live Podcast #98: The Future of Datacentre IP 18 December, 2008 10:33
CW Live speaks withLin Nease, Director of Emerging Business for HP ProCurve, to discuss the future of networks, including the effect of IP-based storage on datacentres, new capacity requirements generated by the use of 10Gb Ethernet, and how an efficient network design can slash energy and cooling costs, and help enterprises build a "green" image. - +
IT Media Releases
Verbatim Announces SSD ExpressCards for PC and Mac Users 06 July, 2009 14:26
Verbatim lets data sprint with launch of eSATA Combo Hard Drives 06 July, 2009 14:23
KORDZ punts on US home cinema market turn around 06 July, 2009 12:20
Frost & Sullivan: Converged Services A Natural Play For Telcos 06 July, 2009 09:06
Challenge Your Memory with Kingston and Win Hot Memory Products Home 03 July, 2009 12:20
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