• Data brings banks closer to customers

  Banks are seeking closer relationships with customers through greater use of customer data and new technologies, according to banking and telecom officials at the CeBIT Financial Tech conference in Sydney.

• BT Financial embraces BI to better understand customers

  BT Financial Group has tapped business intelligence (BI) software from QlikView to provide insights on how to grow and retain customers for its financial advice business.

• Australian banks welcome real-time payments service

  Banks have responded positively to the Australian Payments Clearing Association's proposal for new real-time payments infrastructure, saying it will lead to more innovation in areas such as mobile payments.

• Startup wants to be Australia's Mint.com

  Pocketbook, a Sydney-based startup, seeks to build a simpler and more useful service for managing spending than current offerings in Australia.

• Westpac updates iPad app to include BPAY

  Westpac has updated its banking app for the iPad to include new payment options for users.

• Westpac Outlines St George IT Integration Strategy

  Westpac is to derive much of its future IT innovation and costs savings from a cross pollination of best-of-breed IT systems between itself and St George, which was acquired by the bank last year.

Whitepapers about Westpac

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  Case Study: Westpac New Zealand gets proactive in the fight against fraud

  With fraud growing in volume and complexity worldwide, Westpac New Zealand sought to become more proactive in identifying risks and protecting its customers. Read this case study to discover how Westpac is able to stay one step ahead of threats and with the intelligence and flexibility it gained with the new fraud solution has dramatically improved the bank’s ability to identify—and ultimately neutralize—new fraud schemes as they emerge.