• Arts Victoria slashes telco costs with VoIP

  Arts Victoria has realised savings of more than 50 per cent on its monthly telephony bill after rolling out a voice over internet protocol (VoIP) solution earlier this year. The organisation dropped a hosted Telstra PABX deal after a government white paper approved the use of an NEC VoIP platform.

• Skype is largest international voice carrier, says study

  Skype carried around 33 billion minutes of international voice calls last year, or around 8 percent of all international voice traffic, according to market researcher TeleGeography.

Whitepapers about voice over IP

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  User adoption: Will your communications deployment score or be left on base?

  The swings of a baseball batter, a golfer and a tennis player have many differences. However, top performers in all these sports share one core trait — a great follow-through. They maintain focus after contact to keep the ball on a trajectory toward obtaining the result they want, whether it is speed, power, distance, finesse or some combination of those. When businesses deploy a new communications solution, they often take a very big swing as well. That solution is a major capital investment, and it needs to work properly to avoid damaging operational efficiency or customer service. Ultimately, there will be a reckoning as to whether the benefits are worth the cost.

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  From Voice Over IP To Unified Communications Simplify System Management