unified communications

unified communications - News, Features, and Slideshows


  • Could Facebook be your next phone company?

    <em>This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter's approach.</em>

  • 5 open source VoIP softphones to watch

    The steady rise in people using IP telephony to communicate -- for personal and business reasons -- has led to the development of a number of different VoIP "softphones" that can be used on a PC or notebook.

  • The battle over voice, the war of UC

    Last week, I wrote about the possible implications of the new lineup of FCC commissioners. They certainly haven't wasted any time: On Aug. 3, the FCC launched a full-scale investigation into the decision by Apple and AT&amp;T to reject Google's voice application for the iPhone. As Sanford Bernstein telecom analyst Craig Moffatt notes, "The issue of application suppression affords the Administration a back door route to Wireless Net Neutrality, something that has been openly espoused by new FCC Chairman Julius Genachowski."

  • The why and how of voice portals

    For years, IT and business have heard the sexy promise of "IP convergence," which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, this Jetsons-like vision has yet to occur.

  • Beware of UC security threats

    Unified communications opens up your VoIP network to new avenues of collaboration, including instant messaging, video, business applications and e-mail. And that opens up your network to new avenues of attack.

  • Unifying unified communications

    Integrating enterprise communication tools -- from telephony to e-mail, conferencing and instant messaging -- is the key to delivering a richer collaboration environment that increases productivity. But deployment and management of unified communications systems can be daunting.

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