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News about unified communications
  • Mitel takes aim at Avaya with ShoreTel bid

    Anyone thinking about signing a deal with ShoreTel for unified communications gear might want to take a closer look now that Mitel has made public its hopes to buy the company.

  • Hardcoded SSH key gives backdoor access to Cisco communications manager

    An unprotected SSH access key left inside the Cisco Unified Communications Domain Manager product for remote support purposes allows attackers to take complete control of affected deployments.

  • Blue Jeans introduces online forum for industry collaboration, customer advocacy

    Blue Jeans Network, a video collaboration service provider, has introduced an online platform that gives people direct access to one another as well as to engineers, product developers, and company executives. The community is designed to give customers and the larger industry a forum to propose new product ideas, share feedback, and request support.

  • Oracle releases communications application orchestrator to address NFV

    Oracle has just released its Communications Application Orchestrator designed to address the Network Functions Virtualization (NFV) requirements for communications service providers. Virtualized infrastructures are increasingly popular, both in the enterprise and in service provider infrastructures. Oracle's new solution is also designed to work with Oracle Communications Core Session Manager, a solution that helps CSPs virtualize network infrastructures to support NFV efforts.

  • Microsoft Lync service out for some North America customers

    Some North American Office 365 customers are without Lync service this afternoon due to an unexplained outage that started about 7a.m., Eastern time.

Tutorials about unified communications
  • The ABCs of VoIP

    Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

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