- Cybercrime group steals millions from Russian banks, targets US and European retailers
- South Korea nuclear operator runs drill after alleged hacker threat
- Exploits for dangerous network time protocol vulnerabilities can compromise systems
- Tor warns of possible disruption of network through server seizures
- Tor network offline in coming days due to Possible seizure
Telecommunications Industry Ombudsman (TIO) - News, Features, and Slideshows
Charges levied on users for exceeding their mobile data quotas have become the number one source of complaints to the Telecommunications Industry Ombudsman, new figures released today by the telco watchdog reveal.
The Australian Communications Consumer Action Network is concerned about the number of telecommunications-related complaints in current NBN rollout sites.
ISP Bytecard has been fined $75,000 in civil penalties and its director, Brian Morris, has been fined $37,000 by the Federal Court for breaching telecommunications acts.
Consumer complaints about mobile roaming charges have dropped, but the disputed amounts for complaints are increasing, with one customer lumped with a $147,908 bill after a European holiday, according to the Telecommunications Industry Ombudsman (TIO).
Australian consumers are failing to understand ISP and mobile offerings on the market, as regulatory bodies have yet to consider telecommunications as an essential service.
- Optus Business boosts Microsoft skills with Ensyst acquisition
- New Vocus/Amcom entity will have initial personnel restructure
- Schneider Electric wins 2014 Platts Global Energy Award
- New undersea cable to link Australia and New Zealand
- Communications service providers will face heavy capex in coming years: Ovum
- Being the first CMO: Mint Wireless' Justus Hammer talks data and results-driven marketing
- Fashioning a new style of customer interaction at The PAS Group
- Infographic: Top digital trends in 2015
- Technology, simplicity and culture: Behind the scenes of Sensis’ digital transformation
- Melbourne Stars look to fan engagement with mobile marketing offer