News about Telecommunications Consumer Protection (TCP) Code
  • Vodafone in hot water with the ACMA

    The Australian Communications and Media Authority (ACMA) has issued a formal warning to Vodafone for breaching the Telecommunications Consumer Protection (TCP) code.

  • Telco issued ACMA warning for TCP code breach

    The Australian Communications and Media Authority (ACMA) has issued a warning to Southern Cross Telco for contravening the Telecommunications Consumer Protection (TCP) code for emailing invoices to more than 1000 consumers who weren’t the account holder.

  • ACMA issues warnings for TCP code non-compliance

    The Australian Communications and Media Authority (ACMA) has issued a formal warning to Activ8me and Sure Telecom for failing to make critical information summaries available (CIS) available to customers.

  • ACMA and CommCom work together on TCP Code non-compliance

    The Australian Communications and Media Authority (ACMA) and the Communications Compliance (CommCom) will work together to enforce the Telecommunications Consumer Protections Code (TCP Code).

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    Mobile bills still confusing, shocking: Macquarie University

    The Telecommunications Consumer Protection (TCP) code does not go “far enough” to make mobile phone bills simple and transparent for customers, according to the author of a Macquarie University study on bill shock.

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