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TCP code - News, Features, and Slideshows
Communications Alliance seeks to address “information overload” for telecom customers with fresh revisions to the Telecommunications Consumer Protections (TCP) code.
The Australian Communications and Media Authority (ACMA) has slapped 12 telecom companies for failing to comply with its consumer code.
Internet service provider Dodo failed to let customers of its fixed broadband services know that they were approaching their monthly quota limits for data, an Australian Communications and Media Authority investigation has found. As a result, thousands of customers incurred excess usage charges without first receiving a warning.
Sydney-based Telco Service Holdings has received a formal warning from the Australian Communications and Media Authority (ACMA) after the company accidently sent a PDF containing the details of 150 customer invoices to some customers via email.
The Australian Communications and Media Authority (ACMA) has issued a warning to Live Connected for failing to comply with the Telecommunications Consumer Protection (TCP) code.