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sugarCRM - News, Features, and Slideshows
Google's latest enhancement to Cloud Platform is not a new feature but a repackaging of an existing innovation. But it's a downright useful offering all the same.
SugarCRM has been busy, acquiring mobile app and data analytics company Stitch earlier this month and then this week, announcing with Deutsche Telekom a customer relationship management hosting service in Germany. The moves highlight the company's progress beyond its initial position as a niche, open-source alternative for CRM.
SugarCRM has acquired software and programmers from Stitch, the developer of an iPhone app that acts as a personal assistant for sales staff, in order to boost its customer relationship management offering.
SugarCRM customers in Germany, Austria and Switzerland -- especially those concerned about privacy and data access issues -- look to be the prime beneficiaries of a deal for Deutsche Telekom to host the company's customer relationship management service.
SugarCRM customers will soon be able to import business contact data from Dun & Bradstreet, giving them a new means for finding and closing deals more efficiently.
Software developer Christopher Shockey saw the first signs of trouble in late 2008. A sales rep who had always represented Web application development provider Coghead was now calling on behalf of Coghead's much larger rival Salesforce.com.
With the world economy in shambles many businesses are already battening down the hatches expecting rough seas ahead. IT budgets will shrink along with all other budgets, and maybe even more than other budgets. After all, companies still need to advertise and pay their workforce, but they may be able to do without new servers or software for a while. And that is where open source software vendors can help keep the ship sailing.
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