It is predicted that 2012 will be the year when customer relationship management (CRM) software becomes truly customer centric and based on an open, Cloud orientated model, SugarCRM’s country manager has claimed.
SugarCRM has acquired iExtensions, which makes customer relationship management (CRM) software for IBM Lotus Notes users, in a bid to attract more enterprise customers and compete better against bigger rivals like Salesforce.com and Microsoft.
A new connector for open-source collaboration platform Open-Xchange provides integration with SugarCRM, allowing for contact and calendar information to be synchronized between the two products, Open-Xchange said on Monday.
IBM's LotusLive on-demand collaboration suite is getting a boost via integration with SugarCRM and Ariba's Discovery Service supplier database, the companies announced Thursday.
SugarCRM has repackaged its open-source, browser-based customer relationship management platform to make it easier for other vendors to put their own brand on products and services built with SugarCRM, the company announced Thursday. But it is also working on a native iPhone app that will put the brand under the noses of many more users.
Software developer Christopher Shockey saw the first signs of trouble in late 2008. A sales rep who had always represented Web application development provider Coghead was now calling on behalf of Coghead's much larger rival Salesforce.com.
With the world economy in shambles many businesses are already battening down the hatches expecting rough seas ahead. IT budgets will shrink along with all other budgets, and maybe even more than other budgets. After all, companies still need to advertise and pay their workforce, but they may be able to do without new servers or software for a while. And that is where open source software vendors can help keep the ship sailing.
Many organisations are evaluating a new security model based upon IT risk management best practices. This is a good idea, but not enough for today’s dynamic and malevolent threat landscape. To keep up with IT changes and external threats, large organisations need to embrace two new security practices: real-time risk management for day-to-day security adjustments and real-time threat management to detect and remediate sophisticated, stealthy, and damaging security breaches (i.e., advanced persistent threats, or APTs). Learn more.
Publisher's notes: SoftPerfect Network Protocol Analyzer is an advanced, professional tool for analyzing, debugging, maintaining and monitoring local networks and Internet connections. It captures the ...
Allianz Shared Infrastructure Services SE (ASIC) wanted to replace its current suite of management tools, some of which had been developed in-house, with a standard solution for the management of 600 network components in its data centre, in order to reduce costs and further improve quality. Find out what approach they took download today.
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