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2012 predictions for the CRM market
It is predicted that 2012 will be the year when customer relationship management (CRM) software becomes truly customer centric and based on an open, Cloud orientated model, SugarCRM’s country manager has claimed.
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SugarCRM buys Lotus Notes tools, cozies up to IBM
SugarCRM has acquired iExtensions, which makes customer relationship management (CRM) software for IBM Lotus Notes users, in a bid to attract more enterprise customers and compete better against bigger rivals like Salesforce.com and Microsoft.
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Connector integrates Open-Xchange with SugarCRM
A new connector for open-source collaboration platform Open-Xchange provides integration with SugarCRM, allowing for contact and calendar information to be synchronized between the two products, Open-Xchange said on Monday.
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IBM's LotusLive tied into SugarCRM, Ariba
IBM's LotusLive on-demand collaboration suite is getting a boost via integration with SugarCRM and Ariba's Discovery Service supplier database, the companies announced Thursday.
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SugarCRM offers CRM to OEMs, and readies native iPhone app
SugarCRM has repackaged its open-source, browser-based customer relationship management platform to make it easier for other vendors to put their own brand on products and services built with SugarCRM, the company announced Thursday. But it is also working on a native iPhone app that will put the brand under the noses of many more users.
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What to do if your cloud provider disappears
Software developer Christopher Shockey saw the first signs of trouble in late 2008. A sales rep who had always represented Web application development provider Coghead was now calling on behalf of Coghead's much larger rival Salesforce.com.
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Recession Worries? Go Open Source to Cut Costs
With the world economy in shambles many businesses are already battening down the hatches expecting rough seas ahead. IT budgets will shrink along with all other budgets, and maybe even more than other budgets. After all, companies still need to advertise and pay their workforce, but they may be able to do without new servers or software for a while. And that is where open source software vendors can help keep the ship sailing.
A Data Protection Taxonomy
The purpose of any taxonomy is to enable the subject matter to be studied better. This paper presents a data protection taxonomy, that is, a classification of aspects relevant to data protection, that the industry is encouraged to use as a reference when asking and answering questions about data protection. This taxonomy is defined in terms of who, where, what, why, and how. Read on.
AVG Anti-Virus Free Edition
Note: This review covers version 8.5 of the software. This software is now in version 9.0. Antivirus program AVG 8.5 Free offers solid features and ...
Three simple steps to better patch security
It’s estimated that 90% of successful attacks against software vulnerabilities could be prevented with an existing patch or configuration setting. Yet patching is a persistent challenge for IT managers. With the glut of patches released each year, how do you know which ones are truly critical security patches and which ones aren’t? And how can you identify which computers are actually missing the patches they need? This paper details a simple approach to patching that gives you better visibility into and control over patch assessment and compliance.
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