News

• Refund for some Facebook investors

  Morgan Stanley, the lead investment bank in Facebook's troubled initial public offering, will compensate retail investors who overpaid when they bought Facebook's stock in Friday's IPO, according to a source familiar with the matter.

• China's Sina Weibo targeting Japanese advertisers

  One of China's top Twitter-like sites, Sina Weibo, is working to attract Japanese companies to advertise on its platform by helping the firms open and use accounts on the microblogging service.

• Are CEOs getting the social media thing?

  IBM says a study it did of some 1700 Chief Executive Officers worldwide found that many indeed - or should be - grasping social media as a key enabler of collaboration and innovation.

• Facebook used as terrorist tool: Expert

  Terrorist groups are using Facebook to recruit loners from Western countries like Australia to their cause and authorities are struggling to stop it, a leading counter-terrorism expert says.

• Oracle buys social relationship management company Vitrue

  Taking a step into the social media marketing industry, Oracle is purchasing Vitrue, the two companies announced Wednesday.

• Facebook shares sink below IPO price

  Facebook shares plunged nearly 11 per cent on Monday during the stock's first full day of trade as the enthusiasm from a massive public offering for the social network giant turned to scepticism.

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  Facebook vs. Google: Who will win?

  Facebook is now officially a public company, scads of new millionaires are on a Silicon Valley spending spree, and media outlets near and far have yet to pipe down about the IPO, likely one of the most anticipated in history.

• Unhappy diners are getting into a twitter

  In the age of social media, restaurants are learning that only a twit ignores an unhappy customer.

• No agreement on Internet content: Lawyer

  The rapid growth of the internet and social media are causing major legal headaches globally, with no clear-cut agreement on how to control content, a law lecturer says.

• IT service management going social

  IT professionals have to face the fact that social networking is no longer just the domain of families and friends trying to stay in touch with each other or businesses trying to reach out with enhanced customer intimacy. It is emerging as a potential killer app within IT teams striving for continual service improvement, collaborative effort and efficiencies in the way knowledge is retained and shared.

• Doctors warned not to use social media with patients

  Doctors are being cautioned by hospitals they work with to avoid interacting with patients on social media, and that they reject any overtures by patients to interact on the likes of Facebook and Twitter.

• Social media bring business, but add security quagmire

  Social media - Facebook, Twitter, LinkedIn, Google+ and so forth - has become a way of life for companies and their employees to interact with the public, but beating back the fraudsters that try to prey on customers, not to mention keeping employees from spilling sensitive data, is becoming a full-time job for many.

• Staying connected with customers during tough times: Insurance CIOs

  Insurance companies have looked to social media, online and collaboration tools to help them stay connected with customers, according to chief information officers who discussed this at a recent CSC Connect event in Sydney.

• Wikipedia warns users about malware injecting ads into its pages

  Visitors to Wikipedia who see advertisements on the site have most likely fallen victim to a browser-based malware infection, Wikimedia Foundation, the organization operating the website, said on Monday.

• How I publish from Google+

  Technology broadcaster Leo Laporte had me on his show, This Week in Tech (TWiT), recently. I mentioned that I publish all over the Internet automatically from my Google+ stream.