- Aurora hackers said to have accessed law enforcement targets
- Microsoft may be scanning your Skype messages
- Researchers find critical vulnerabilities in popular game engines
- Pentagon clearance for iOS could open even more doors for Apple in the private sector
- Digital strongboxes won't solve whistleblower problem for journalists
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VoIP enhances Hobsons Bay customer service
A transition from analog to IP telephony in mid-2011 enhanced the Hobsons Bay City Council’s ability to communicate with constituents. Customer service manager, Suzanne Paterson, said the council plans to add Web chat to open a further channel for customer interaction.
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A look at the skills telecom, IT departments need when transitioning to SIP trunking
Workers in telecom departments may be understandably apprehensive about switching from TDM to SIP, since it could conceivably put them out of work.
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Google debuts Android 2.3 'Gingerbread', eyes tablets
The latest iteration of Google's Android mobile operating system has arrived in version 2.3 – codenamed 'Gingerbread' – with support for larger, tablet-sized screens.
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Interop: Avaya CEO touts lasting impact of SIP
Session Initiation Protocol will remain the driver of innovation in unified communications for the next decade, putting it on par with TCP/IP as a networking game changer, Avaya's CEO told an overflow crowd at his Interop keynote address Tuesday.
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ShoreTel, Skype connect for SIP integration
Unified communications vendor, ShoreTel. has announced interoperability with the beta version of Skype for SIP, enabling voice calls via Skype with a ShoreTel UC system and Skype users can now contact ShoreTel telephone systems for free via a Web-based click-to-call service.
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Five open source IP telephony projects to watch
In addition to the well-known Asterisk, there is a vibrant community of open source software PBX systems that can be used for internal and service provider IP telephony. Here are five exciting open source VoIP and UC projects to keep an eye on.
Advanced Malware Exposed
This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. This ebook will provide readers with a new understanding of the rapidly developing cyber threat landscape and practical insights into how they can protect their data and computing infrastructures. Download now.
SoftDisc
SoftDisc is an image file tool that allows you to create, edit and manage your image files. It also lets you emulate a virtual CD ...
Clearing the Clouds for Midmarket Businesses
Cloud computing promises to help midmarket companies reduce cost and complexity in the IT equation – and gain the flexibility and agility they need to thrive. Yet charting a clear course to the cloud isn’t always easy. In this paper, we aim to clear the clouds. We examine different cloud computing models, discuss the types of requirements that each can best address, and consider what midmarket businesses should look for in a cloud solutions provider.
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- Coping with brand management: Diageo’s story
- IBM launches Watson customer service smart bot
- Commonwealth Bank leads four Australian brands in the 2013 top 100 Global brands list
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