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IBM to open services centre in Ballarat
IBM has announced it will open a $10.8 million IT Services Centre in Ballarat.
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Funny IT helpdesk requests
We’ve all been through it, so this is guaranteed to make you smile. IT service management (ITSM) provider SysAid Technologies asked IT managers to share their true, most bizarre IT service requests. Here are some most memorable IT moments.
Whitepapers about services centre
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No Bull - What Customers Should Expect from Cloud Services
This paper describes how a cloud Services User achieves the true benefits of cloud services and sends warning messages to the providers, hosting companies and telecommunications firms. It also provides clues on how a customer can gain better value from services offered by the new cloud companies and Hosting businesses.
Datacenter Efficiency with Oracle x86 Blade System Solutions
In today's competitive environment, IT organizations are under constant pressure to adapt IT resources and to improve levels of service in order to keep pace with the demands of the business. Yet, IDC finds many IT organizations burdened with an overly complex infrastructure that is driving up operating expenses and taxing IT staffing resources.
DriverScanner 2010
DriverScanner scans your computer and provides you with a list of drivers that need to be updated. All you have to do, then, is simply ...
Three simple steps to better patch security
It’s estimated that 90% of successful attacks against software vulnerabilities could be prevented with an existing patch or configuration setting. Yet patching is a persistent challenge for IT managers. With the glut of patches released each year, how do you know which ones are truly critical security patches and which ones aren’t? And how can you identify which computers are actually missing the patches they need? This paper details a simple approach to patching that gives you better visibility into and control over patch assessment and compliance.
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