News

• Sensis CEO Bruce Akhurst resigns

  Sensis chief executive, Bruce Akhurst, has announced his intention to leave Telstra’s search and directory subsidiary in May after 15 years.

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  Customer service still dogs Telstra

  Telstra chief executive, David Thodey, has conceded that progress remains slow on improving the telco's customer service record, despite making it a top priority in the last 18 months.

• Yelp launches community website in Australia

  Community based local search website, Yelp, has launched in Australia, partnering with Sensis to have localised content in both Melbourne and Sydney.

• iOS developers take out $10k prize at iOS vs Android Hackathon event

  A team of Australian iOS developers have won $10,000 for their health focused app ‘Medic’, which provides non-urgent medical advice to users not needing to call 000.

• Sensis digital plans not working out as hoped: Thodey

  Telstra (ASX: TLS) has announced the creation of a digital division after recording a lower than expected takeup of its digital Sensis offering.

• SMB profitability hits rock-bottom ebb

  Australian small businesses' profitability is at its weakest point in at least 18 years, with half of businesses experiencing a decline during the last quarter, according to a new survey.

• Sensis to act as middle man for SMEs

  Off the back of an 18-month transformation, Telstra’s search and directory subsidiary, Sensis, has detailed its new focus on aiding small businesses wanting to connect with customers using digital platforms.

• Sensis collaborates with NearMap to add aerial images to maps

  Australian search and directory company, Sensis, has signed a memorandum of understanding with photo and terrain mapping provider, NearMap.com, for the use of its aerial imagery.

• Court upholds right to copy lucrative databases

  The directories in the Yellow Pages, RealEstate.com and TV Week are at risk of being poached after the dismissal of a copyright case last week, legal experts say. The revelations have left the industry reeling from what legal experts predict will be a boom in opportunistic upstart companies created to scrape million-dollar investments and score an easy slice of lucrative profits.