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Customer service still dogs Telstra
Telstra chief executive, David Thodey, has conceded that progress remains slow on improving the telco's customer service record, despite making it a top priority in the last 18 months.
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Yelp launches community website in Australia
Community based local search website, Yelp, has launched in Australia, partnering with Sensis to have localised content in both Melbourne and Sydney.
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iOS developers take out $10k prize at iOS vs Android Hackathon event
A team of Australian iOS developers have won $10,000 for their health focused app ‘Medic’, which provides non-urgent medical advice to users not needing to call 000.
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Sensis digital plans not working out as hoped: Thodey
Telstra (ASX: TLS) has announced the creation of a digital division after recording a lower than expected takeup of its digital Sensis offering.
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SMB profitability hits rock-bottom ebb
Australian small businesses' profitability is at its weakest point in at least 18 years, with half of businesses experiencing a decline during the last quarter, according to a new survey.
10 Essential Steps to Web Security
This short guide outlines 10 simple steps to best practice in web security. Follow them all to step up your organisation’s information security and stay ahead of your competitors. But remember that the target never stands still. Focus on the principles behind the steps – policy, vigilance, simplification, automation and transparency – to keep your information security bang up to date.
AVG Anti-Virus Free Edition
Note: This review covers version 8.5 of the software. This software is now in version 9.0. Antivirus program AVG 8.5 Free offers solid features and ...
Three simple steps to better patch security
It’s estimated that 90% of successful attacks against software vulnerabilities could be prevented with an existing patch or configuration setting. Yet patching is a persistent challenge for IT managers. With the glut of patches released each year, how do you know which ones are truly critical security patches and which ones aren’t? And how can you identify which computers are actually missing the patches they need? This paper details a simple approach to patching that gives you better visibility into and control over patch assessment and compliance.
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