• Online chat gives Optus sales a lift

  Optus has reported a "huge uplift" in sales conversions since introducing a predictive live chat feature to its website, said Optus head of online, Chris Smith.

• Samsung dominates mobile phone sales in Q3: Gartner

  Samsung outsold Nokia and Apple in worldwide mobile device sales in the third quarter this year, according to a Gartner report this week.

• NCR to connect concessions in Perth Arena

  VenuesWest has chosen NCR to provide its venue management system for the new Perth Arena, NCR announced.

• iPhone sales forecast to hit 100 million by 2011

  Apple's total iPhone user base may reach as high as 100 million users by the end of 2011, according to Morgan Stanley analyst Katy Huberty. In a widely reported research note, Huberty expects to see about 42 million iPhones sold by the end of 2010 and that number could reach as high as 48 million, as reported in Fortune. Huberty's prediction is bolstered, at least in part, by Apple's recent announcement that it sold 600,000 iPhone 4 devices during the first 24 hours the new smartphone was available for pre-order.

• Wall Street Beat: Hardware, chip sales shine

  Upbeat sales reports and forecasts continue to pour in for the PC and chip market, offering yet more evidence that economic recovery has already spurred a worldwide resurgence in spending on hardware.

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