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  • How to improve disaster recovery plans

    Hancock Bank, a century-old institution headquartered on Mississippi's hurricane-prone Gulf Coast, likes to boast that it will be the last to close and the first to open when stormy weather shuts down area businesses. That claim got the severest test imaginable when Hurricane Katrina roared ashore in 2005. "We were hurt badly," says Ron Milliet, the bank's director of IT services.

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