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RightNow shareholders approve US$1.5 billion sale to Oracle
Oracle's US$1.5 billion purchase of cloud software vendor RightNow Technologies took another step forward on Thursday as a vast majority of RightNow shareholders approved the deal.
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Oracle buys RightNow for roughly $US1.5 billion
Oracle is buying RightNow Technologies for about US$1.5 billion in order to boost its recently announced Public Cloud with customer-service software, the companies announced Monday. The deal is expected to close late this year or in early 2012.
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Virgin Mobile: The telco without a CIO unifies IT, customer service
While most Australian telcos have CIOs presiding over dedicated IT departments, mobile network operator, Virgin Mobile, has unified its project management, IT and customer service business units under the guise of its chief operating officer, Matt Anderson.
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CRM upgrade downs online services at Virgin Mobile
A CRM and billing system upgrade project at Virgin Mobile has gone south with the mobile carrier unable to offer most of its online services including sales and account management.
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RightNow acquires natural language search company
CRM vendor RightNow has agreed to buy Q-go.com, a vendor of natural language-based search software, for $US34 million in cash, the companies announced Tuesday.
Stella Travel Services embarks on a strategic refresh of print operations
Stella Travel Services embraces Managed Print Services (MPS) to deliver savings, centralise and consolidate print operations in order to gain control of print costs and streamline IT support. Read more.
HandBrake
HandBrake is an opensource tool that allows you to backup your DVDs so that you can store and watch them on your computer. Features include: ...
Process-Driven Master Data Management for Dummies
We wrote this book to introduce you to the subject of processdriven MDM. It’s a big topic, one that far outstrips the ability of a brief book to cover. However, our hope is that by reading this book you will gain a fundamental understanding of processdriven MDM, how it works, and what it takes to make it a success in your organisation.
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