qantas

News

• 2

  Qantas Windows Phone app tracks flight schedules

  Qantas has launched a free application for Windows Phone which, according to the company, will help passengers keep an eye on how much time they have before their flight boards.

• Qantas ICT jobs unaffected by cuts

  Qantas has confirmed ICT jobs will not be in the firing line when it cuts 500 jobs from the airline.

• Updated: Qantas suffers check-in system outage

  Qantas has suffered another setback this morning when its check-in system experienced a fault that left it unable to print boarding passes for almost three hours, resulting in minor delays for passengers.

• Social media comp makes a twit of Qantas

  As unions bunkered down for a process of arbitration with Qantas, the airline faced a new PR disaster over a twitter campaign.

• Webjet not impacted by Qantas grounding

  Online bookings company Webjet experienced a spike in booking activity over the weekend because of Qantas' grounding of its fleet.

• Twitter stalks the wrong Alan Joyce

  Qantas is the talk of the town on social networking sites after CEO Alan Joyce took the unprecedented step of grounding the airline's domestic and international aircraft.

• Qantas to trial iPads for entertainment

  Qantas will trial Apple iPads as the airline takes the first tentative steps towards introducing wireless technology for in-flight entertainment.

• 4

  Jetstar, Virgin nix Wi-Fi rollout on Australian flights for now

  Jetstar and Virgin say that the rollout of Wi-Fi internet on board flights in Australia won't take place until third party providers begin installing terrestrial Wi-Fi base stations to provide internet connectivity.

• Qantas learns from social media 'hammering'

  Qantas has publicly admitted that it did not use Twitter or Facebook effectively to communicate to passengers and Singaporean residents affected by the QF32 flight incident last year, when an Airbus A380 was forced to make an emergency landing in Singapore after an engine exploded in mid-air.

• 3

  How Qantas got social with crisis management

  Qantas has successfully used social media to help manage communication with its customers during crises, such as last year’s QF32 incident, according to a spokesperson addressing a Dell roundtable on the business benefits of social media.

• Qantas lounges go Apple

  Tough luck if you're a Windows 7 fan. The nation's largest airline Qantas yesterday announced it would go Apple-only in its frequent flyer lounges around Australia, giving travellers access to "the latest generation Macs" in a national rollout.

• Qantas looks to cloudy skies

  Chris Seller is Qantas' chief IT architect and head of Operations for its Corporate Services and Technology division. The executive is a veteran of the airline, having held senior IT roles within its ranks for over a decade, including as the head of IT for its Jetstar subsidiary. Seller took some time out recently to speak about Qantas' cloud computing strategy and the issue in general.

• Qantas adopts RFID for domestic baggage checks

  Australian airline, Qantas (ASX:QAN) has penned a four-year deal with Unisys to provide a Baggage Reconciliation System (BRS) for its Australian domestic flights, to begin on 10 November.

• In brief: Qantas awards $10m print managment contract to TMA

  Qantas has awarded a multi-million print management contract to TMA Australia.

• Department of Health and Ageing seeks e-health CIO

  Movement continues within the CIO ranks as two more organisations advertise for chief information offices, including the federal Department of Health and Aging. The department is this week advertising for a Chief Information and Knowledge Officer to develop “a portfolio-wide framework for capturing, documenting and using information and knowledge”.