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  • NSW launches MyServiceNSW

    New South Wales today unveiled its new single customer account for accessing state government services.

  • NSW developing whole-of-government innovation policy

    Consultation on developing a whole-of-government innovation strategy for NSW will begin early next year, the state's innovation minister revealed today.

  • Focus on data NSW ICT strategy update

    The final update to the current New South Wales government ICT strategy, which was original launched in 2012, includes a focus on breaking down data silos between state agencies and boosting the use of data to drive evidence-based policy.

  • Heed lessons of NSW LifeLink debacle, auditor says

    An audit of NSW's law and order and emergency services agencies has recommended that lessons from state's 'LifeLink' project be taken on board by the Department of Justice.

  • NSW rail operators need more Opal data, audit finds

    Sydney Trains and NSW Trains are currently not able to access all the information they require from the Opal electronic ticketing system, according to a report released today by the NSW Auditor-General.