- Malware program targets Hong Kong protesters using Apple devices
- Google triples bug bounty reward range to $15,000
- Security experts scrambling on Shellshock vulnerability as exploits begin
- Shellshock flaw could pose risks to payments industry
- Ex-NSA director Alexander calls for new cybersecurity model
Lonely Planet - News, Features, and Slideshows
2014 is a seminal year for the take up of cloud services and there’s been a shift in thinking around the infrastructure model from years back when people were concerned about issues like security.
Lonely Planet, the world’s largest travel guidebook publisher, will soon replace an SAP R/3 4.7 implementation with NetSuite OneWorld as part of a shift to the cloud.
Lonely Planet had to quickly adapt to a digital world to stay relevant as a publisher of travel guides. Known for physical books, the company overhauled its Web presence and publishing processes to meet consumer demand for real-time and mobile tourist information, according to Lonely Planet online platform manager, Darragh Kennedy.
Lonely Planet has turned to online customer feedback to improve its products, implementing Zendesk help desk software to streamline information from its forums and wider community.
Adopting emerging platforms quickly and fostering innovation among IT staff were vital to the success of Lonely Planet's online initiatives, according to chief executive, Matt Goldberg.
- Marketo launches digital marketing research institute; agency partner program
- How CMOs can make big data relevant to the sales team
- CPA Australia outlines 7-step personalisation strategy for digital engagement
- Australian social ad spend to hit $706.3m in five years: Forrester
- Facebook's new ad sales plan raises hackles in Germany