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Centrelink to set up ITIL training panel
Centrelink has flagged it will ramp up the use of IT Infrastructure Library (ITIL), with the setting up of an ITIL V3 Qualification Scheme Panel of Training Providers.
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WorkSafe Victoria, TAC flag major outsourcing move
WorkSafe Victoria and Transport Accident Commission (TAC) are to outsource the data centre, mid-range, network, end-user and transition service components of their ICT environments.
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Aussie implementations impress ITIL guru
HP's David Cannon, co-author of the Service Operation book for latest version of ITIL, talks about why Australian adoption outstrips the US, what’s new in ITIL v3 and how to avoid common pitfalls
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Hasten slowly for ITIL v3 success
Conforming to ITIL v3, the latest IT Service Management [ITSM] standard, can require major changes to any organisation's IT operating processes. And proceeding too quickly is a recipe of trouble.
Becoming a Social Business
As global business accelerates ever faster and companies work to quickly respond to customer demands, competitive threats and rapidly evolving trends, the richness and efficiency of social collaboration plays a key role in enabling future success. The challenge then is finding the best approach. Read on.
DivX Plus
Divx Plus 8 provides you with a Web Player which allows you to watch DivX, AVI and MKV videos in your web brower; you can ...
Process-Driven Master Data Management for Dummies
We wrote this book to introduce you to the subject of processdriven MDM. It’s a big topic, one that far outstrips the ability of a brief book to cover. However, our hope is that by reading this book you will gain a fundamental understanding of processdriven MDM, how it works, and what it takes to make it a success in your organisation.
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