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Alphawest growth prompts Unisys services deal
Optus subsidiary and ICT services contractor, Alphawest, will offer remote and on-site IT support to selected clients under a new deal with Unisys.
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BT Financial Group CIO eyes new IT capability framework
CIO of BT Financial Group, Tony Forward, is one of a handful of local technology leaders to investigate the new IT Capability Maturity Framework (IT-CMF) launched in Sydney today.
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A competency-based maturity model to reduce ITIL adoption risks
As large enterprises search for solutions to get the most out of their outsourcing vendors, many are turning to operational frameworks like Information Technology Infrastructure Library (ITIL) to improve the effectiveness of IT service delivery.
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Centrelink to set up ITIL training panel
Centrelink has flagged it will ramp up the use of IT Infrastructure Library (ITIL), with the setting up of an ITIL V3 Qualification Scheme Panel of Training Providers.
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Does your IT department hold a Scrum?
Does your IT department hold a Scrum to improve project performance?
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ANSTO doubles its IT innovation budget thanks to ITIL
Upon taking up his role as CIO at the Australian Nuclear Science and Technology Organisation (ANSTO) in October 2006, Michael Beckett was face with a major image problem.
Whitepapers about ITIL
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White Paper: “Taking The Right Bites Out Of ITIL”
Over the past year, adoption of ITIL best practices continued to grow at a steady rate, but we also began to see a new scepticism, or backlash, towards ITIL. Business leaders wanted to see action, and more importantly, ROI. Read on.
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Show Me the Money: How life in the ITIL fast lane can deliver success
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Practical IT Service Management: Rapid ITIL Without Compromise
Investment Protection and Elasticity for your Network
Enterprise IT teams are being challenged to increase overall IT flexibility and business agility by incorporating emerging cloud technologies into their next generation datacentre architectures. Top of mind is how to embed a high degree of elasticity to properly handle increasingly unpredictable application traffic loads, while still meeting strict performance service level agreements (SLAs). Satisfying these often opposing goals requires that individual elements within the larger datacentre infrastructure provide a native capability to increase capacity and performance as conditions dictate. Read on.
Gadwin Web Snapshot
Gadwin Web Snapshot will effectively capture the entire page including all design elements when capturing web pages. It makes an image of the browser’s content ...
Process-Driven Master Data Management for Dummies
We wrote this book to introduce you to the subject of processdriven MDM. It’s a big topic, one that far outstrips the ability of a brief book to cover. However, our hope is that by reading this book you will gain a fundamental understanding of processdriven MDM, how it works, and what it takes to make it a success in your organisation.
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