• Telstra speeds IP telephony activations with BPM

  Telstra has reduced the time of its order-to-activation process for its Telstra IP telephony service by 70 per cent after implementing business process management (BPM) software by Pegasystems, a Telstra official told the Gartner BPM Summit yesterday in Sydney.

• Relationships Australia WA looks to collaboration

  With disparate branches spread across Western Australia and long travel times, not-for-profit organisation Relationships Australia WA has plans to roll out Cisco IP phones and TelePresence video conferencing.

• Anittel reports $5.9 million half year loss

  Anittel Group (ASX:AYG) has reported a net loss of $5.9 million for its half year ending December 31, 2012 following a 31.5 per cent dive in hardware and software product sales over the period.

• Case study: Bad WiFi setup cost Adelaide aged care facility

  Bethsalem Care suffered years of poor WiFi and IP telecommunications before learning that faulty configuration was to blame.

• National Health and Medical Research Council seeks IP telephony

  The National Health and Medical Research Council (NHMRC) wants to replace an “ageing” phone system with IP telephony, according to a request for tender posted Tuesday.

• Five open source IP telephony projects to watch

  In addition to the well-known Asterisk, there is a vibrant community of open source software PBX systems that can be used for internal and service provider IP telephony. Here are five exciting open source VoIP and UC projects to keep an eye on.

Whitepapers about ip telephony

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  Demystifying Unified Communications

  Read here how IP telephony systems enable businesses to leverage fully the power of Unified Communications.

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  The Case Against Complexity