• Cisco takes its lumps, keeps developing video meeting tools

  Cisco Systems owned up to some miscalculations in its video collaboration strategy but showed off some promising future capabilities in a briefing with media this week.

• Quickbooks Online outage leaves some customers in sour mood

  Intuit's Quickbooks Online service suffered an outage this week that left "a small subset" of customers unable to access their data, but the company says the problems with the on-demand accounting software have now been fixed.

• Coding contest shows how big data can improve health care

  A recent coding competition in the Boston area brought together IT professionals, medical workers and others with an interest in health IT to show how data analytics can improve health care.

• Sony brings streaming music service to the iPhone

  Sony on Friday released an iPhone app to access its streaming Music Unlimited service, part of its efforts to expand its online platforms to devices from rival manufacturers.

• China's Sina Weibo targeting Japanese advertisers

  One of China's top Twitter-like sites, Sina Weibo, is working to attract Japanese companies to advertise on its platform by helping the firms open and use accounts on the microblogging service.

• Should I protect my tweets?

  When I signed up for a Twitter account in the summer of 2009 I spent some time thinking about whether or not I should protect my tweets. As a novice Twitter user, I had to decide whether the benefits of protecting my tweets outweighed the drawbacks. Looking back, I do not regret my decision to protect my tweets, and I'll tell you why.

• Stop Facebook from cluttering your inbox

  There's a fine line between awesome and annoying. Take Facebook: Most of the time, it's great, but a few things about the service drive me crazy.

• Gmail Tips: Five great e-mail timesavers

  If you're one of Gmail's 193 million users worldwide, you probably rely on the service -- and its add-ons -- every day. Popular among users for its customization features, Google constantly adds to its arsenal of Labs and brings new features mainstream to simplify processes and save users time.

• How Quora could help your business

  Question-and-answer sites like Yahoo Answers may offer a quick way to ask questions and get answers, but they tend to be plagued by wisecracks, poor spelling, and generally low quality. On the other hand, a new site targeting this niche, Quora, is going to great lengths to keep quality high.

• How to clean up your online reputation

  If you own a small or medium business, a good reputation--online and offline--is clearly key to your success.

• Study: Facebook relies on good design to retain users

  What is Facebook's secret to keeping the world's largest user base content? Sticking to well-proven software design principles, one study has concluded.

• The IT paradox: A diminished role in technology, but greater clout in the business

  There is a paradox in the technology that IT employs and deploys. As it becomes easier to use and simpler to manage, it is actually increasing in complexity. And there is a paradox within this paradox concerning how IT relates to the business. More on that in a bit.

• From IT to ET: Cloud, consumerisation, and the next wave of IT transformation

  IT as we know it is over.

• Is there a 'best' way to set up your private Cloud storage?

  Given that Cloud computing is still emerging, it shouldn't come as a surprise that opinions vary widely on the best way to architect the storage. In fact, it seems likely that there is no such panacea - different types of private Cloud almost always require different approaches.

• OS X Mountain Lion: A big cat for business?

  Apple surprised the tech world by unveiling a developer preview of OS X Mountain Lion, the next generation of its desktop operating system set to ship this summer - just a year after OS X 10.7 Lion arrived.

Whitepapers about internet

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  Why Hackers have Turned to Malicious JavaScript Attacks

  Website attacks have become a serious business proposition. In the past, hackers may have infected websites to gain notoriety or just to prove they could—but today, it’s all about the money. Reaching unsuspecting users through the web is easy and effective. Hackers now use sophisticated techniques—like injecting inline JavaScript—to spread malware through the web. Learn about the threat of malicious JavaScript attacks, and how they work. Understand how cybercriminals make money with these types of attacks and why IT managers should be vigilant.