News

• President Obama: offshoring fears are outdated, unwarranted

  The perception that Indian call centers and back office operations cost U.S. jobs is an old stereotype that ignores today’s reality that two-way trade between the U.S. and India is helping create jobs and raise the standard of living in both countries, U.S. President Barack Obama told a gathering of business executives in Mumbai on Saturday.

• Small Indian outsourcers become more attractive to customers

  Second-tier outsourcers in India can provide specialized services and domain expertise in areas which their larger competitors such as Tata Consultancy Services and Infosys Technologies may find too niche to address, according to a report from Forrester Research.

• Customers want more than low cost from outsourcer: Forrester

  Customers are looking for a variety of new capabilities from IT outsourcers, ranging from their involvement in business outcomes to greater knowledge of the customer's area of business, according to a report by Forrester Research.

• Capgemini adding 4,000 staff in India

  French IT services company Capgemini plans to add 4,000 more staff in India during the current quarter, seeing an improvement in business, the company said on Friday.

• In India, a BPO center coming up in a jail

  The Cherlapally Central Jail in Andhra Pradesh state in south India is setting up a business process outsourcing (BPO) center, with the aim of giving the prisoners skills that will help them better integrate into society after their release, a senior police officer said on Wednesday.

• IT managed services market in India to hit $US3.8 billion in 2013

  The IT managed services market in India is growing at a compound annual growth rate (CAGR) of 22.8 per cent, according to IT market research specialist Springboard Research's newly released report 'Indian Managed IT Services Market'."

• Tata posts strong revenue, profit growth, signaling recovery

  Tata Consultancy Services (TCS) signaled a stable recovery for Indian outsourcers when it reported on Monday strong revenue and profit growth in dollar terms for the quarter and fiscal year ended March 31.

• Europeans prefer staff suppliers to outsourcers: Forrester

  A preference by companies in Western Europe for contract IT staff is cutting into the business of outsourcing companies in these countries, according to a report by Forrester Research.

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  Protectionism worries Indian outsourcers

  India's leading software trade body said on Tuesday that protectionism in key markets could affect the growth prospects of the country's outsourcing industry.

• India's outsourcing exports at US$50 billion

  India's revenue from exports of IT and BPO (business process outsourcing) services is likely to grow 5.5 percent to US$49.7 billion in the Indian fiscal year to March 31, 2010, according to estimates released Thursday by the country's National Association of Software and Service Companies (Nasscom).

• Outsourcer Wipro benefits from improved demand

  Wipro achieved revenue growth in its IT services business in the quarter ended Dec. 31, indicating that demand for outsourced services is picking up but is not yet at levels seen before the recession, it said Wednesday.

• Tata revenue and profits up as outsourcing market improves

  India's largest outsourcer, Tata Consultancy Services (TCS), reported Friday an increase in revenue and profit in U.S. dollar terms for the quarter ended Dec. 31, reflecting a turnaround in the offshore outsourcing market.

• Indian outsourcers see a turnaround ahead

  The market for Indian outsourcers is on the mend, but these companies will have to build expertise in new technology areas, and set up operations in multiple locations to take advantage of market conditions, according to analysts.

• Infosys signals recovery in outsourcing market

  Infosys Technologies, India's second largest outsourcer, reported on Tuesday revenue of US$1.2 billion for the quarter ended Dec. 31, up 5.2 percent over the same quarter in the previous year.

• Generate Revenue and Forget About Offshoring, Advises ex-CIO

  A former CIO who now runs an Australian services firm has urged in-house IT staff to promote more revenue generating opportunities to help change the view of IT as solely a cost centre.