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President Obama: offshoring fears are outdated, unwarranted
The perception that Indian call centers and back office operations cost U.S. jobs is an old stereotype that ignores today’s reality that two-way trade between the U.S. and India is helping create jobs and raise the standard of living in both countries, U.S. President Barack Obama told a gathering of business executives in Mumbai on Saturday.
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Small Indian outsourcers become more attractive to customers
Second-tier outsourcers in India can provide specialized services and domain expertise in areas which their larger competitors such as Tata Consultancy Services and Infosys Technologies may find too niche to address, according to a report from Forrester Research.
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Customers want more than low cost from outsourcer: Forrester
Customers are looking for a variety of new capabilities from IT outsourcers, ranging from their involvement in business outcomes to greater knowledge of the customer's area of business, according to a report by Forrester Research.
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Capgemini adding 4,000 staff in India
French IT services company Capgemini plans to add 4,000 more staff in India during the current quarter, seeing an improvement in business, the company said on Friday.
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In India, a BPO center coming up in a jail
The Cherlapally Central Jail in Andhra Pradesh state in south India is setting up a business process outsourcing (BPO) center, with the aim of giving the prisoners skills that will help them better integrate into society after their release, a senior police officer said on Wednesday.
Whitepapers about indian outsourcing
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Unified Monitoring™ A Business Perspective
The enterprise computing landscape has changed dramatically. Virtualisation, outsourcing, SaaS, and cloud computing are creating fundamental changes, and ushering in an era in which enterprises distribute increasingly critical IT assets and applications across multiple service providers.This paper explores today’s computing trends and their monitoring implications in detail. In addition, it reveals how a new monitoring paradigm architecture, that uniquely addresses the monitoring realities of today’s and tomorrow’s enterprises—whether they rely on internal platforms, external service providers, or a combination of both.
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Case Study: A Strong Focus on Business Process Flow and Workload Optimisation
Think print, Think security - Plugging the printer security gap
The widespread use of networked printers and multifunction peripherals (MFPs) which scan, print, fax, copy and email has increased productivity in the production of all types of business output. However, the growing sophistication of these devices has also increased security risks associated with printing. Network connectivity, along with hard disk and memory storage, means that MFPs are now susceptible to many of the same security risks as PCs and servers alongside the traditional risk of sensitive printed output getting into the wrong hands. However, all too often the security of the print environment is overlooked and little is done to mitigate these threats. Read more.
CDex
CDex can extract the data directly (digital) from an Audio CD, which is generally called a CD Ripper or a CDDA utility.
Process-Driven Master Data Management for Dummies
We wrote this book to introduce you to the subject of processdriven MDM. It’s a big topic, one that far outstrips the ability of a brief book to cover. However, our hope is that by reading this book you will gain a fundamental understanding of processdriven MDM, how it works, and what it takes to make it a success in your organisation.
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