- AusCERT 2013: Introduction to Network Security Monitoring with Security Onion - AusCERT Presentation
- Auscert 2013: Perimeter protection has failed, encryption needs its day in the sun
- AusCERT 2013: Low-level analysis can find, map data deleted from Android phones
- Cybercrime Survey: Almost half of small business victims
- AusCERT 2013: Cloud-based scanner identifies new malware by its ancestry
News about help desk
-
5 ways the help desk may be hurting you
Aptly named, a company's help desk is primarily focused on resolving technology issues so the business as a whole can function successfully. Despite the best of intentions, however, help desks can put the company at risk by using legacy tools, shared passwords and incomplete security practices.
-
Defence seeks IT support for 2500 staff
The Defence Science and Technology Organisation (DSTO) has issued a tender for a help desk contractor to support around 2500 researchers spread over seven sites across Australia.
-
9 hot IT skills for 2012
Slowly but surely, many US companies are loosening their viselike grips on IT hiring and looking to add new staffers to bolster business growth in the year ahead.
-
2
Optus cuts IT help desk costs by 60 per cent
Optus has slashed its IT help desk costs by 60 per cent after rolling out self-service security software.
-
1
Lonely Planet consolidates forum, contributor feedback
Lonely Planet has turned to online customer feedback to improve its products, implementing Zendesk help desk software to streamline information from its forums and wider community.
Most Read
Sign up now to get free exclusive access to reports, research and invitation only events.
Most Commented
Featured Whitepapers
Endpoint Protection Overview
With the exponential growth and sophistication of malware today, the security industry can no longer afford to ‘bury its head in the sand’. The bottom line is that traditional endpoint security protection is now ineffective due to the sheer volume, quality, and complexity of malware. This paper looks at this problem and how Webroot, by going back to the drawing board on countering malware threats, is revolutionising endpoint protection and solving the issues that hinder existing endpoint security solutions. Download now.
Featured Download
Billings
Billings allows you to present clients with professional looking invoices. There are 30 templates to choose from and you can add your own logo and ...
Zones
Most Popular Whitepapers
#1
ASIC Optimises and Promotes Network Automation Using HP Software
Allianz Shared Infrastructure Services SE (ASIC) wanted to replace its current suite of management tools, some of which had been developed in-house, with a standard solution for the management of 600 network components in its data centre, in order to reduce costs and further improve quality. Find out what approach they took download today.
Latest Jobs
- FTJob Title: Mac Systems/ Enterprise Systems EngineerNZ
- FTTest Analyst (MS Environment) .netNSW
- FTTechnical Consulting ManagerNSW
- FTTest Analyst (MS Environment) .netNSW
- FTTest EngineerVIC
- FTR&D EngineerSA
- FTFlash / ActionScript Developer - ContractNSW
- FT.NET - Sitecore Developer - Melbourne - PermNSW
- FTQuality ManagerSA
- FTOS Web Applications DeveloperNSW
- FTSenior Python DeveloperNSW
- FTWeb Analyst - WebTrendsVIC
- FTLead Software EngineerSA
Market Place
CSO
CIO
ARN
CFO World
- Lack of information, skills hinder finance-business partnering: Deloitte
- Rapid-growing mobile payments market is driving a financial fraud marketplace
- HP profit falls 32 per cent as PC and server sales decline
- Google launching new fund for later-stage tech investments
- Apple defends offshore decisions that result in low taxes
