- Blame Heartbleed: HealthCare.gov requires users to change their passwords
- Major security flaws threaten satellite communications
- Satellite communication systems rife with security flaws, vulnerable to remote hacks
- Chrome OS may kill the password with Easy Unlock smartphone option
- Hackers try to blackmail plastic surgeon after stealing 500,000 patient records
- Galaxy S5 deep-dive review: Long on hype, short on delivery
- NBN Co hits 105Mbps in limited FTTN trial
- Telcos seek to strengthen NBN Co wholesale restrictions
- UPDATED: 4G in Australia: The state of the nation
- Queensland Police arrest man for allegedly hacking US gaming developer site
Aptly named, a company's help desk is primarily focused on resolving technology issues so the business as a whole can function successfully. Despite the best of intentions, however, help desks can put the company at risk by using legacy tools, shared passwords and incomplete security practices.
The Defence Science and Technology Organisation (DSTO) has issued a tender for a help desk contractor to support around 2500 researchers spread over seven sites across Australia.
Slowly but surely, many US companies are loosening their viselike grips on IT hiring and looking to add new staffers to bolster business growth in the year ahead.
Optus has slashed its IT help desk costs by 60 per cent after rolling out self-service security software.
Lonely Planet has turned to online customer feedback to improve its products, implementing Zendesk help desk software to streamline information from its forums and wider community.
Delivering more products, heightened quality and shortened customers with flawless execution and minimal business interruption defines your supply chain success. This report discusses a newly developed end-to-end solution with the right tools to efficiently procure, assemble, ship and deliver the goods your customers want, when they want them.
Why do we continue to pay the earth for global roaming? With Telstra increasing global roaming charges by 100-500% in over 180 countries, bill shock can only get worse. This paper investigates why, what and how your company can address the need for global coverage.
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- Telefónica starts exchange for targeted mobile ads
- Crowdsource guide ranks marketing automation platforms by user recommendations and company size