- Tip of the Hat: Heartbleed prompts chastened tech giants to fund OpenSSL
- 'Francophoned' cybertheft operation reportedly back in action
- In Heartbleed's wake, tech titans launch fund for crucial open-source projects
- UK businesses fail to prepare for upcoming changes to EU data laws
- Criminals have noticed the cloud: attacks on providers on the rise
- Should Australians prepare for rubber-hose cryptanalysis?
- Data retention: Just like diamonds, metadata is forever
- Sorting the security standards
- Google will push mobile app installs in search and YouTube
- USB Type-C: Simpler, faster and more powerful
Anonymity is an increasingly scarce commodity. Google's latest Transparency Report revealed government requests for data about users of its online services are increasing. It's not hard to find examples of threats to privacy — either intentional or unintentional.
An online petition to make distributed denial-of-service (DDoS) attacks a legalised form of free speech has been created on the whitehouse.gov website.
An Illinois politician's attempt to unmask the identity of an e-mail poster who allegedly made disparaging remarks about her teenage son in an online forum is stirring a debate about free speech rights on the Internet.
Two Chinese bloggers separately detained for writing online about government corruption have had their charges dropped by police in recent weeks.
A Google spokesman Friday warned that a proposed new law that would force Italian Internet providers to block access to Web sites that incite or justify criminal behavior could threaten freedom of expression and prove unworkable in practice.
In response to changing customer trends in an increasingly mobile and digital world, the contact centre must also evolve from its traditional focus on voice- and email-based customer service into the intelligent contact centre. This whitepaper details the key qualities needed to produce and maintain an omni-channel, context-aware customer engagement optimization platform.