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  • The Grill: Raytheon CIO Rebecca Rhoads takes on new role with global reach

    Raytheon CIO Rebecca Rhoads was tapped earlier this year to lead the defense contractor's newly formed Global Business Services unit, whose goal is to improve operations and services by optimizing resources.

  • 11 tips for deploying ERP applications

    In a global mobile environment, organisations are looking for ERP systems that do more than integrate with a legacy system. But with so many solutions available, how do you choose the software that's right for your enterprise? IT executives and ERP experts offer 11 tips to get a return on your software investment.

  • What to do if your cloud provider disappears

    Software developer Christopher Shockey saw the first signs of trouble in late 2008. A sales rep who had always represented Web application development provider Coghead was now calling on behalf of Coghead's much larger rival Salesforce.com.

  • Starbucks' Next-Generation CIO: Young, Fast and In Control

    Sharp-eyed and highly caffeinated regulars might have noticed the brand-new employee at the Mercer Island Drive Thru Starbucks in November. The newbie, wearing the standard-issue green apron, was receiving a crash course in just about every function at the 1,800-square-foot store. He took a turn as a barista, manned the drive-thru, handed out samples to customers, took out the trash, and assisted a patron who was trying to connect to the Wi-Fi network. He tinkered with the store's point-of-sale (POS) system. He even did some scheduling.

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