- Public sector fails to tackle £20.6bn a year fraud using big data
- Cybercriminals have access to 100 zero-day flaws on any day, NSS Labs calculates
- Natwest website targeted in DDOS cyber attack
- DARPA makes finding software vulnerabilities fun
- Flashlight app vendor settles with FTC over privacy violations
- US faces major Internet image problem, former gov't official says
- On snooping disclosures, AT&T and Internet companies are like night and day
- MenuetOS inches towards 1.0
- Telstra hits 300 Mbps in LTE-A trial
- Microsoft ends Windows 7 retail sales
One in six telecom customers are unhappy with their service, a slight improvement from the previous quarter, according to a survey released by the Communications Alliance.
Nearly one in five telecom customers remain unhappy with their service, according to a survey released by the Communications Alliance.
New findings from market research firm, Roy Morgan, have delivered another blow to Vodafone, showing that the telco is now second only to Dodo as worst internet service provider for customer satisfaction.
While an increasingly common phrase in management parlance, ‘Customer Delight’ is, for the Commonwealth Bank, a real concept with hefty financial strings attached for failing to deliver on customer service standards.
BYOD trends are putting pressure on IT departments to support all personal mobile devices in all work spaces, while Analysys Mason forecasts that revenue from mobility for mid-market enterprises will grow to US$79 billion by 2018. This white paper looks at the power of mobility as part of a unified communications (UC) platform; the competing interests of IT departments, and why vendors supplying these solutions are well prepared to meet the needs of mid-market enterprise technology and business challenges.
GeForms allows you to create your own forms or fill in existing forms electronically. Using GeForms you are provided with sophisticated form design tools which ...
Think back to the last time all your employees were in the office, at their desks, on the same day. It’s no surprise that you might struggle, between travel and off-site meetings, remote staff, flexible schedules and sick days. In today's competitive business climate, organisations need to maintain productivity and connectedness with their staff, despite not always being onsite. In this whitepaper, we look at five ways you can improve productivity, no matter where employees are.
- Distracted consumers spend less time on social than email marketing: Report
- New report busts myths about millennials and their digital and social behaviour
- Twitter gobbles up more cookies with retargeted ads, says users have privacy choices
- How to start the journey towards customer-centricity
- Gaining efficiency around search-based marketing: REA Group's keyword quest