- Cybercrime group steals millions from Russian banks, targets US and European retailers
- South Korea nuclear operator runs drill after alleged hacker threat
- Exploits for dangerous network time protocol vulnerabilities can compromise systems
- Tor warns of possible disruption of network through server seizures
- Tor network offline in coming days due to Possible seizure
Customer Relationship Management - News, Features, and Slideshows
Salesforce, the not-so-little cloud CRM company that could, is furthering its play to bring everybody everywhere into the fold with the launch of Salesforce Files Connect, a new tool that brings files from on-premises Microsoft SharePoint into a company's cloud workflow.
Dynamics customers can now get their hands on the suite's latest update, which includes the ability to add the Cortana voice-command technology to the company's CRM software.
Salesforce has a solid lock on the SMB space, and more forward-looking large organizations have moved to its cloud CRM, marketing and sales solutions, apparently to great success. But for every Virgin America or Burberry, there are many, many more older companies out there with siloed-off, older systems; they couldn't get their data into the Salesforce cloud even if they wanted to.
Dynamics CRM 2015 will ship next month with multiple enhancements, including one literally audible: using Cortana on Windows Phone 8.1 devices, users will be able to talk to the customer relationship management suite.
Larry Ellison may no longer be CEO of Oracle, but he's not going anywhere anytime soon. Indeed, as executive chairman and CTO, Ellison is now in a position to focus solely on creating new products and services that will cement his legacy as he enters the twilight of a legendary career in tech.
Microsoft's Dynamics ERP and CRM product lines seemed safe immediately following former CEO Steve Ballmer's sweeping reorganization of the company last year. But now that longtime Microsoft executive Satya Nadella has been named Ballmer's successor, the time is ripe for more focused speculation on the future of Dynamics. Here's a look at what could be in store.
Last week's OpenWorld conference made on thing clear: Oracle remains committed to its next-generation Fusion Applications but massive growth in the product line is probably not around the corner.
Salesforce.com's second-quarter earnings conference call featured the usual dose of chest-thumping by CEO Marc Benioff as the company posted US$957 million in revenue and raised its full fiscal year forecast to at least $4 billion.
Microsoft's sweeping company reorganization may have some insiders feeling jittery about the future, but it's doubtful that the vendor's Dynamics business applications division or its customers need to worry.
Oracle's string of high-profile cloud-computing partnership announcements with Microsoft, Salesforce.com and NetSuite dominated tech news headlines this week.
Whitepapers about Customer Relationship Management
Webcast Summary: Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.
- How JustGiving is using social tactics and data to personalise giving
- Being the first CMO: Mint Wireless' Justus Hammer talks data and results-driven marketing
- Fashioning a new style of customer interaction at The PAS Group
- Infographic: Top digital trends in 2015
- Technology, simplicity and culture: Behind the scenes of Sensis’ digital transformation