News

• Startup spotlight: MyRecruitOnline

  Adam Crow, the CIO and founder of Australian firm MyRecruitOnline spent the past 15 years working on a software program that uses advanced artificial intelligence to gradually learn and simulate the decision-making of recruiters, cutting down on the time it takes to process hundreds of job applications.

• Big data helps drive math Ph.Ds to IBM

  Big data , and the need to analyze data that's collected from every interface and sensor imaginable, is increasing the demand for people with statistical and mathematics backgrounds.

• Microsoft mobile CRM clients may mean more productivity

  The productivity of salespeople could jump with the upcoming release of native Microsoft Dynamics CRM applications for specific mobile platforms and put the software vendor ahead of some of its competitors, an expert says.

• Upcoming Microsoft CRM clients may mean more productivity

  The productivity of salespeople could jump with the upcoming release of native Microsoft Dynamics CRM applications for specific mobile platforms and put the software vendor ahead of some of its competitors, an expert says.

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  2012 predictions for the CRM market

  It is predicted that 2012 will be the year when customer relationship management (CRM) software becomes truly customer centric and based on an open, Cloud orientated model, SugarCRM’s country manager has claimed.

• WineMarket doubles sales thanks to Cloud

  WineMarket has achieved a 50 per cent increase in sales after consolidating its CRM, e-commerce, accounting and inventory management software.

• Hyundai Construction Equipment moves from Excel to new CRM

  Construction company Hyundai Construction Equipment Australia (HCEA) has moved from using Excel spreadsheets for client management to implementing a customer relationship management (CRM) system.

• OpenWorld 2011: Big Red apps coming to iPad and Android

  In a clear sign of the influence consumer mobile devices are having in the enterprise Oracle has flagged that it plans to make available iPad- and Android-compatible versions of its traditional ERP and CRM suites as well as its latest Fusion apps.

• Salesforce.com moves to make enterprise more social

  When you hold the world's largest software technology conferences in the world, you expect to announce a few innovations to your flagship product. True to form, Salesforce.com has announced several additional products and services based around the theme of 'the social enterprise' at its Dreamforce 2011 event in San Francisco.

• Business benefits going begging

  Australian businesses are lagging behind those in other countries in their uptake of social media to realise productivity and cost-saving benefits.

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  Virgin Mobile: The telco without a CIO unifies IT, customer service

  While most Australian telcos have CIOs presiding over dedicated IT departments, mobile network operator, Virgin Mobile, has unified its project management, IT and customer service business units under the guise of its chief operating officer, Matt Anderson.

• Ricoh Australia looks to the Cloud

  Plagued with a dated in-house client relationship management (CRM) system, print management company Ricoh, realised it needed to find a new system to match its rapidly growing Australian business.

• Need open source Django CRM? Cuddle up to Koalix

  CRM is an application with a long history of open source development, with many projects written the PHP language. However, a Swiss developer has released one of the first open source CRM systems developed with the Django Python framework.

• Salesforce.com set to build Australian data centre

  Cloud services provider, Salesforce.com, has confirmed reports that it is planning to build an Australian data centre.

• CRM on a smartphone

  On busy weekends in Las Vegas, getting a drink at many bars and nightclubs can be a full-contact sport. First you muscle your way through a crowd to get near the bar. Then you shout your order and hope the bartender hears it right.