Features

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  Mission Australia rolls out Salesforce CRM

  Mission Australia has rolled out 1,155 licences of Salesforce’s CRM Enterprise edition aimed at boosting the efficiency of its employment services unit.

• Westpac Outlines St George IT Integration Strategy

  Westpac is to derive much of its future IT innovation and costs savings from a cross pollination of best-of-breed IT systems between itself and St George, which was acquired by the bank last year.

• Six ways to get your employees to use CRM software

  A guaranteed way to increase your company's sales is to have a system in place to manage your sales activities. Having a custom relationship management (CRM) system that is easy and gets used by the sales team is a great step towards that goal.

• CRM On The Cheap: 5 Strategies That Backfire

  Your company knows that it wants a serious CRM system. But the CFO, nervous about the costs, starts to suggest strategies that could keep things under control.

• What to do if your cloud provider disappears

  Software developer Christopher Shockey saw the first signs of trouble in late 2008. A sales rep who had always represented Web application development provider Coghead was now calling on behalf of Coghead's much larger rival Salesforce.com.

• Application builders in the sky

  The power of Web-based applications continues to burgeon as they take on the art of application building itself. In a number of online tools, the old compile-link-deploy loop disappears, and editing a Web application becomes as simple as editing a comment for Slashdot. (Notice I used the word "edit," not "program.") Just click a few times in the browser and your application is up and running.