• Staying connected with customers during tough times: Insurance CIOs

  Insurance companies have looked to social media, online and collaboration tools to help them stay connected with customers, according to chief information officers who discussed this at a recent CSC Connect event in Sydney.

• Unified communications: Now mobile and in the cloud

  Effective communications, many would argue, is the key to business. But finding the appropriate technologies to support effective communications can be challenging for IT professionals. Unified communications is a concept that encompasses a variety of technologies, all capable of working together, and, yes, while communication is a human process, technology can enhance and improve it.

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  CSIRO experiments with 'no email' day

  The CSIRO is undertaking an experiment few commercial organisations would dare to consider — switching off email for an entire day.

• 15 Free Enterprise Collaboration Tools

  Whether your business is looking to start small or go big, many free tools can help jumpstart your enterprise collaboration efforts. Here's a look at 15 of the best -- some old, some new, some basic and some robust

• Online collaboration on the cheap: 20 free & low-cost tools

  Collaboration is a key component to success in today's business world. Workforces are increasingly dispersed, with remote workers, offshore contractors and global partnerships making the job of coordinating your team's work harder than ever.

• Work smarter with online collaboration tools

  Budget constraints and limited technical support make it critical for most small and medium-size companies to work as efficiently as possible. An important first step in getting more and better work from relatively few people is to enable them to work together in real time, no matter how distant they actually may be.

Whitepapers about collaboration tools

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  Case study: Robinson Legal integrates an all-in-one unified communications and collaboration (UCC) solution

  A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.

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  Becoming a Social Business

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  Improving Productivity in the Connected Enterprise Through Collaboration

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  The new collaboration: enabling innovation, changing the workplace