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VoIP enhances Hobsons Bay customer service
A transition from analog to IP telephony in mid-2011 enhanced the Hobsons Bay City Council’s ability to communicate with constituents. Customer service manager, Suzanne Paterson, said the council plans to add Web chat to open a further channel for customer interaction.
The SPARC Difference - Reduce Risks, Cut Costs, Power Innovation
Despite current economic factors, IT investment continues to be fueled by the need for better and more agile IT capabilities to support an enterprise’s business strategy, as well as to keep up with the rapidly changing demands of the ‘always-on’ user. However, budgets are squeezed and executives are under pressure to reduce capital expenditure and streamline administrative costs. A key strategy is to consolidate and refresh existing IT infrastructures. In this whitepaper, compliments of Remora, find out what technology can add value and enable you to change the shape of your IT budget and, to transform IT into a force for change and innovation.
FeedDemon
FeedDemon is an easy-to-use RSS reader for Windows which will keep you informed with the latest news and information. The Google Reader Synchronization allows you ...
5 Myths of Cloud Computing
2012 was a watershed for cloud computing, with rapid growth in interest leading to enterprise class deployments. This paper separates fact from fiction and aides senior IT executives make decisions surrounding cloud computing. Click to download the trends and misconceptions of cloud computing.
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