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Voice and video calls via Wi-Fi from 30,000 feet?
Federal regulations forbid making calls from cell phones while aboard U.S. commercial planes in-flight, but Wi-Fi services could eventually permit voice and video calls over the Internet for a fee.
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App spotlight: British Airways' iPad app improves customer service
Can deploying a user-friendly enterprise application solve customer service problems? For British Airways, the answer appears to be yes. In August, the airline conducted a pilot test in which about 100 crew members were given iPads loaded with its new Enhanced Service Platform app. After a successful test, the airline is now distributing 2,000 iPads with the app to senior crew members across its route network.
Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC
This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications (UC) and Fixed-Mobile Convergence (FMC) for mobile workers; identify the key market trends and business challenges IT managers must pay attention to now and into the future; and offer best practices for choosing a solution that will deliver clear ROI.
Angry IP Scanner
Angry IP Scanner (or simply ipscan) is an open-source and cross-platform network scanner designed to be fast and simple to use. It scans IP addresses ...
Process-Driven Master Data Management for Dummies
We wrote this book to introduce you to the subject of processdriven MDM. It’s a big topic, one that far outstrips the ability of a brief book to cover. However, our hope is that by reading this book you will gain a fundamental understanding of processdriven MDM, how it works, and what it takes to make it a success in your organisation.
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