Former Truphone managing director Peter Chidiac will lead Avaya’s Australia and New Zealand operations, the communications vendor announced today.
Avaya - News, Features, and Slideshows
It is shaping up to be the year of the chatbot. From Jarvis, Mark Zuckerberg’s Iron Man-inspired assistant, to Microsoft’s rather unfortunate Tay experience, chatbots have been making the news this year – not least in how they are playing an ever bigger role in customer service.
Jeff Sheard has been appointed Avaya's managing director for Australia and New Zealand, the company announced today.
Avaya is looking to fill 500 internal and external roles in Asia Pacific and Europe, the Middle East and Africa this year.
The next time you call customer service, you may get an answer from a Chromebook.
The news that sprawling networking company Avaya has filed for Chapter 11 bankruptcy is being treated with nonchalance by at least some of its customers, for whom the saga of the firm’s financial troubles has been ongoing.
With Nokia Siemens bidding on Nortel's wireless business and Avaya rumored to be grabbing up its enterprise gear, it is all but inevitable that the rest of company will be broken up and sold off in pieces, which raises questions. Here are some of them and the answers.
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