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Apple again topped rival computer makers in an annual customer satisfaction survey, the 10th year in a row its Macs have whipped Windows PCs.
Customer satisfaction with Microsoft's software -- primarily Windows, but also Office -- climbed slightly in the last year, according to the American Customer Satisfaction Index.
The jarring combination of Microsoft's radical reinvention of Windows with old-style hardware caused the average satisfaction score of PC makers to slip in the last year, a pollster said.
Of the top-selling smartphones in the U.S. in the past year, customers rated two Samsung smartphones higher than the last three Apple iPhone models.
Apple's dominance in smartphone customer satisfaction faded last year, with rivals like Samsung and Motorola dramatically closing the gap, a national survey said today.
The National ICT Careers Week will again be held this year in an effort to increase the uptake of IT education and training.
The federal government’s budget has drawn a mixed response from industry analysts and organisations
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