Most popular
-
Poor coverage the major phone grievance
Poor mobile phone coverage and service drop-outs are behind a record number of complaints to the telecommunications ombudsman in the last year.
-
1
TIO complaints linked to ‘confusing’ telco offerings: Report
Australian consumers are failing to understand ISP and mobile offerings on the market, as regulatory bodies have yet to consider telecommunications as an essential service.
-
1
Role of TIO needs to grow: Conroy
The telco industry will continue to be hounded by watchdog groups, such as the Telecommunications Industry Ombudsman (TIO), to provide better customer service, Senator Conroy has said.
-
Telstra falls short of customer service goals
Despite a significant focus on customer service initiatives over the past year, Telstra (ASX: TLS) has still fallen short of expectations to reduce complaints and improve customer satisfaction.
-
2
Federal Govt introduces telco customer service guarantee
Major telcos may be hit with a penalty of $2 million should they fail to comply with a new customer service guarantee (CSG) standard established by the Federal Government in an effort to shield consumers against poor customer service.
Fixing Your Dropbox Problem - How the Right Data Protection Strategy Can Help
It’s estimated that more than 50 million people have used public cloud storage services such as Dropbox to share and exchange files. Public cloud services are so easy to use that their openness can undermine existing IT policies regarding the transmission of confidential data. With data volumes threatening to overwhelm onsite storage, IT managers are looking to find a solution that’s affordable and secure. This paper details a simple three-step approach to helping users manage access to the public cloud without placing your data or your business at risk. Read on.
Dropbox
Dropbox is a sharing tool that allows you to synchronize your documents, as well share files with others. It automatically uploads the files to the ...
Process-Driven Master Data Management for Dummies
We wrote this book to introduce you to the subject of processdriven MDM. It’s a big topic, one that far outstrips the ability of a brief book to cover. However, our hope is that by reading this book you will gain a fundamental understanding of processdriven MDM, how it works, and what it takes to make it a success in your organisation.
- FTSenior Network Field Engineer - Cisco R&S / Wireless SolutionsNSW
- FTSenior Network Engineer - Cisco / Nexus / UCS / - Routing / Switching / WirelessNSW
- FTSAP Basis ConsultantACT
- CCOBIEE ConsultantWA
- FTQM Trainer and ConsultantNSW
- FTProduct Manager Strategist - Enterprise ApplicationsNSW
- CCSystem Engineer - Lync and Exchange - CONTRACTSWA
- CCAvaya Engineer - ERS 8600 4.1NSW
- CCSystem Engineer - Exchange - CONTRACTSWA
- CCSAP PM ConsultantNSW
- FTSenior Network Field Engineer - Cisco R&S / Wireless SolutionsNSW
- FTSAP Basis ConsultantNSW
- FTSenior Citrix EngineerNSW
- CCSAP FICO ConsultantNT
- FTTechnical Services Engineer - ShoreTel/MitelVIC
- FTChange Management ProfessionalsNSW
- FTSenior Citrix EngineerNSW
- FTIT Account Manager - System Integrator - Career Progression - Start ImmediatelyNSW
- FTiPhone Developer DeveloperNSW
- FTiPhone App DeveloperNSW
- CCPC Relocation Technicians - Multiple Roles availableSA
- FTIT Service Desk EngineerNSW
- FTiPhone App DeveloperNSW
- FTiPhone App DeveloperNSW
- FTIT Service Desk EngineerNSW
