US customers can get up to an $850 credit for each user who switches to Dynamics
Microsoft is offering financial enticements to customers of on-demand ERP (enterprise resource planning) vendor NetSuite to switch over to Microsoft's Dynamics family of business applications.
The CRM vendor's 'Cloud Challenge' manifesto calls for better transparency and terms
CRM vendor RightNow announced a new SaaS (software as a service) pricing and licensing model on Thursday that it says provides customers with fairer, clearer deals. The company also issued a "Cloud Challenge" to competitors, urging them to adopt similar principles.
Businesses are taking the plunge into budget-friendly software-as-a-service offerings for recruitment to central ERP.
Customer relationship management applications are still the largest segment of the ballooning software-as-a-service market.
Australian Unity rolls out ITIL, Scrum
The day in the IT shop of insurance company, Australian Unity, begins with a scrum.
Business software provider and distributor will add CRM/BPM to its portfolio
Local business software provider Markinson has acquired CRM/BPM specialist Adexio as part of its Australian and New Zealand expansion plans.
Salesforce.com and Oracle CRM on Demand users get six months free to switch
Microsoft is trying to steal away Salesforce.com and Oracle CRM on Demand customers with a new offer that will provide them with six months' access to its own CRM Online application at no charge if they sign a 12-month contract.
Users report significant ROI
When Nikon decided to merge and consolidate customer data from more than 25 disparate sources into one system, officials didn't want the burden of maintaining it in-house, yet whatever they went with had to meet all their requirements and work picture-perfect.
The Georgia company ServiceCloud is suing for trademark infringement
A Georgia company has filed suit in federal court against Salesforce.com, saying the on-demand CRM (customer relationship management) vendor's use of the phrase "Service Cloud" violates its trademark.
Come Grand Final day, stadium seats will be jampacked with fans, each willing their team to victory. But it’s not just the players who have their part to play in the pursuit of football legend. Beyond the stadium, another team is working tirelessly to achieve club immortality.
Behind the scenes, people from IT managers to humble technicians, are hard at work all season to ensure smooth operations on Grand Final day. Computerworld takes a look at the role IT plays in getting AFL and NRL over the line on their big days.
Annual maintenance costs still apply
SAP said this week that midsize companies that purchase the Business All-in-One suite or SAP ERP will also receive its CRM (customer relationship management) application.
In a healthcare system that has its share of sickness, one sector that is approaching tip-top condition is e-health.
If there is one area where the benefits of technology reach their utmost potential in society, it is hard to argue against e-health. It has long been an area of exciting innovation and promise. It has also been chronically underfunded. But with healthcare reform at the forefront of the national agenda, the possibilities
for an integrated approach to e-health makes the area rife with challenge and opportunity.
It's one of many recent CRM-related developments around the micro-blogging site
Microsoft has integrated its Dynamics CRM (customer relationship management) software with Twitter, in just the latest move by an enterprise software company to latch onto the wildly popular micro-blogging service.
The timelines have been doubled to 24 months
Microsoft Dynamics ERP (enterprise resource planning) and CRM (customer relationship management) users now have more flexibility in deploying the vendor's service pack updates, which are periodically released to address bug fixes and make feature improvements.
The on-demand CRM vendor wants more programmers to try out its development platform
Salesforce.com is hoping to drive more interest from corporate developers and ISVs in its Force.com development platform by offering limited, no-cost access, the on-demand CRM (customer relationship management) vendor announced Monday.
System to replace in-house billing system
Internode has splurged $4 million on new hosted Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems to replace an internally built platform.
