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Salmat restructures to focus on digital services division
Following a full year 2011 profit dip of 26.8 per cent, Australian call centre provider, Salmat (ASX: SLM), has outlined that it will be focusing on its digital services division in 2012.
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Salmat to implement Avaya call centre technology
Australian call centre provider, Salmat (ASX: SLM), has signed a five-year deal with Avaya for an undisclosed sum to implement a communications platform across its Australian and New Zealand operations designed to improve customer call resolution.
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Avaya beefs up switch architecture to compete with Cisco, HP, others
Avaya this week rolled out extensions to its 4000 series switches and said its year-old virtualized networking architecture is taking hold in campuses and data centers.
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Wall Street Beat: Tech mergers cover range of IT
Steve Jobs' death raised question about directions in technology this week while worries about the economy continue to put downward pressure on tech stocks, but for much of the industry it's been business as usual, especially for mergers and acquisitions.
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Avaya sets $1 billion public offering
Avaya is going public again, filing today with the Securities and Exchange Commission for an initial public offering worth $1 billion.
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FAQ: What's going on with Nortel?
With Nokia Siemens bidding on Nortel's wireless business and Avaya rumored to be grabbing up its enterprise gear, it is all but inevitable that the rest of company will be broken up and sold off in pieces, which raises questions. Here are some of them and the answers.
SOA Best Practices and Design Patterns
By learning from the experiences of those organisations that have been through the process and looking at the standard best practices of large‐scale technology implementations, success can come earlier and more dramatically. Read more now.
SoftPerfect Network Protocol Analyzer
Publisher's notes: SoftPerfect Network Protocol Analyzer is an advanced, professional tool for analyzing, debugging, maintaining and monitoring local networks and Internet connections. It captures the ...
Three simple steps to better patch security
It’s estimated that 90% of successful attacks against software vulnerabilities could be prevented with an existing patch or configuration setting. Yet patching is a persistent challenge for IT managers. With the glut of patches released each year, how do you know which ones are truly critical security patches and which ones aren’t? And how can you identify which computers are actually missing the patches they need? This paper details a simple approach to patching that gives you better visibility into and control over patch assessment and compliance.
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