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  • Logitech expands video/audio gear for meeting rooms

    Logitech today expanded its offerings in the videoconferencing/collaboration space with the launch of its ConferenceCam Connect device ($499.99). Combining an HD 1080p video camera with dual microphones and a speakerphone for 360-degree audio, the ConferenceCam Connect is aimed at small workgroup collaboration settings (up to six people). The device sits between the entry-level BCC950 unit ($249.99) and the upper-end ConferenceCam CC3000e ($999.99).

  • Cloud communications growing rapidly in Australian enterprises

    Existing enterprise PBX systems reaching their end of life, the potential for CIOs to cut costs, increased vendor offerings and the consumerisation of IT are all pushing growth of cloud communications services in Australian enterprises.

  • Restraining orders by telepresence -- and why the law needs to catch up with tech

    Over the last four years, St. Joseph's Regional Medical Center in Passaic County, N.J. has helped 90 victims of domestic violence get 39 restraining orders, all from the emergency room and without their ever needing to set foot in a courthouse. That's thanks to off-the-shelf Polycom videoconferencing technology and a partnership with a local Passaic County judge's office.

  • Attention iPhone owners: Microsoft wants YOU

    Microsoft today pitched a preview of a new Skype client to iPhone and iPad owners, asking for volunteers to test the software.

  • Australia gets poor marks for connectivity satisfaction

    Australians are the least satisfied mobile customers among nine developed and emerging countries surveyed in a Juniper Networks report.

  • Skype implicated in EU corporate income tax scandal

    Skype used two Luxembourg companies and an Irish subsidiary to avoid paying corporate income tax during a five year period, according to documents detailing deals with Luxembourg tax authorities.

  • Facebook, iPhone 6 and Kim Kardashian top Bing's 2014 search lists

    With 2014 almost over, Microsoft has released its lists of the top searches on Bing and, so far, Apple's iPhone 6, Facebook and Kim Kardashian are the year's big winners.

  • NSW Rural Fire Service cuts travel costs by using video conferencing

    A video conferencing deployment by the New South Wales Rural Fire Service (NSW RFS) in June 2014 has saved it thousands of dollars in transport allowances/accommodation as it no longer needs to send staff to headquarters in Lidcombe, Sydney for training.

  • Does Skype for Web mean WebRTC is ready for prime time?

    Microsoft's upcoming Skype for Web service will use the new WebRTC standard so it works in all modern browsers -- but not right away: Early users will have to download a plugin that's only available on Mac and Windows.

  • Microsoft schedules OneDrive rollout for Office 365 ProPlus subscribers

    Microsoft on Monday promised that Office 365 ProPlus subscribers would have access to OneDrive for Business, the company's enterprise-grade cloud storage service, by the end of January 2015.

  • Mitel drops ShoreTel bid

    Customers of ShoreTel phones and unified communications gear can stop worrying that their lives might get complicated by a merger between the company and its rival Mitel.

  • Forget the app; Microsoft rolls out Skype for Web

    Microsoft announced today that it's launching a beta of Skype for the Web, allowing browser-based video chats that don't require a separate app.

  • Microsoft finally gets a real Instagram account

    We're not sure, maybe it's another thing to credit new Microsoft CEO Satya Nadella for. But we applaud Microsoft for belatedly joining Instagram and grabbing a formal corporate account.

  • Microsoft waves goodbye to Lync, says hello to Skype for Business

    More than three years after acquiring Skype, Microsoft has announced it would rebrand its semi-rival Lync corporate communications platform as Skype for Business.

  • Say goodbye to Microsoft Lync, hello to Skype for Business

    Microsoft is upgrading its Lync unified communication platform to look and feel more like the familiar consumer version of Skype and changing its name to Skype for Business.

  • Broadband group calls for reform of 'Obamaphone' subsidy program

    A controversial U.S. Federal Communications Commission program that subsidizes telephone or mobile service for poor people needs to move into the 21st century by expanding into broadband, a broadband advocacy group said.

  • Live chat improves Lockyer Valley Regional Council customer service

    Lockyer Valley Regional Council (LVRC) in Queensland has cut wait times and improved customer service for ratepayers by using a live chat service on its website.

  • Microsoft launches wait list for Skype Translator preview

    Microsoft today started taking beta requests for its Skype Translator, the real-time translation technology and service Microsoft demonstrated earlier this year.

  • The ratings: Most net neutrality groups get poor grades for funding transparency

    After a spate of news stories about alleged "astroturf" advocacy in a contentious U.S. net neutrality debate, the IDG News Service looked into the funding transparency of several think tanks and advocacy groups involved in the issue. Several disclose limited or no information about their funding, we found.

  • Mitel takes aim at Avaya with ShoreTel bid

    Anyone thinking about signing a deal with ShoreTel for unified communications gear might want to take a closer look now that Mitel has made public its hopes to buy the company.