Unified Communications » Features »

  • Web Real Time Communication (WebRTC) applications emerge as the tech stabilizes

    Perhaps the single-most significant standards based technological advancement in the field of unified communications over the past year has been the completion of Web Real Time Communication (WebRTC) standard and the appearance of several WebRTC based implementations.

    07 Aug. 15 06:54 Written by By Michael Frendo, EVP of Worldwide Engineering, Polycom
  • Could Facebook be your next phone company?

    <em>This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter's approach.</em>

    21 March 15 08:23 Written by By Dean Manzoori, Masergy VP for Unified Communications
  • How machine learning ate Microsoft

    At the Strata big data conference yesterday, Microsoft let the world know its Azure Machine Learning offering was generally available to developers. This may come as a surprise. Microsoft? Isn't machine learning the province of Google or Facebook or innumerable hot startups?

    20 Feb. 15 02:27 Written by Mary Branscombe
  • 5 keys to successful SIP implementation

    <em>This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter's approach.</em>

    18 Feb. 15 01:39 Written by By Christopher Smith, VP of enterprise communications and unified communications, Level 3
  • Nokia's X phone line: What will Microsoft do with it?

    Will Microsoft hold on to Nokia's three new X phones on Android once the deal to buy Nokia is final in the coming weeks? Three analysts attending the Mobile World Congress gave three different perspectives.

    24 Feb. 14 17:46 Written by Matt Hamblen
  • IT hiring goes multimedia

    IT job seekers embrace social media, video and graphics to enhance their resumes and set themselves apart from other job applicants.

    04 Nov. 13 10:05 Written by Mary K. Pratt
  • Microsoft pushes its way Into crowded unified communications market

    Microsoft's Lync has evolved into a serious unified communications competitor for enterprises looking to upgrade or adopt a UC platform. In a crowded field where players still struggle with interoperability issues, Lync's integration with Skype is a potentially transformational improvement.

    09 Aug. 13 14:01 Written by Juan Carlos Perez
  • LTE makes headway on global roaming, speed and voice

    LTE is simultaneously being pushed forward on several fronts, and the result for users will be faster networks, better coverage and the ability to access networks while travelling abroad.

    28 June 13 10:37 Written by Mikael Ricknäs
  • Review: Office 365 turns up the heat

    Latest blend of Exchange, SharePoint, and Lync servers in the cloud combines an excellent feature set with easier setup and management

    27 Feb. 13 11:20 Written by Doug Dineley
  • Opinion: How do you manage your social networks?

    I recently decided, somewhat randomly, to experiment a bit more with social networking. I was on LinkedIn and at some point the service asked me if it could access my Gmail contact list.

    28 Jan. 13 15:18 Written by Mark Gibbs
  • Opinion: The Petraeus scandal and computer ethics

    Last week Gen. David Petraeus, the director of the Central Intelligence Agency, resigned in response to what has turned out to be a much bigger scandal than it first appeared.

    20 Nov. 12 15:44 Written by Mark Gibbs
  • Applying technology to boost customer loyalty

    Guesswork no longer cuts it for companies trying to secure customer loyalty. Read how three businesses use analytics software to understand, respond to and even predict buyer behavior.

    13 Aug. 12 10:14 Written by Mary Brandel