Computerworld

Unified Communications

News
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    Online ad groups release new behavioral ad principles 03 July, 2009 05:35

    Privacy groups called the principles inadequate
    Online consumers should get more information about what information is being tracked and collected for the purposes of behavioral advertising, and they should have more control over what data is being collected, according to new privacy principles released Thursday by four advertising trade groups.
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    Equinix power outage downs VoIP, tweets up a storm 02 July, 2009 14:21

    Test the UPSs and generators regularly
    Twitter has been flooded with complaints about a power outage at Equinix's Sydney data centre which apparently knocked out data and network systems, including VoIP.
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    New Trojan puts sneaky twist on click fraud 02 July, 2009 04:15

    The malware invisibly funnels search queries through its own site, cheating Google out of money
    A new piece of malicious software has been discovered that cheats Google and potentially other search engines out of money.
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    Google's next target: Unified communications 01 July, 2009 05:24

    Cisco says it is up to the challenge from Google's Voice, Wave
    Unified communications has been a technology specialty of networking vendors for years, but Google Inc.'s recent forays into Google Voice and Google Wave, launching later this year, could drastically upset the competitive landscape.
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    Juniper boosts edge routers for multimedia 30 June, 2009 13:05

    Enhancements enable customers to transport analog voice, serial data and TDM-based services over an IP/MPLS network
    Juniper this week announced enhancements to its service provider edge routers that are designed to improve multimedia service delivery to users.
Features
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    Cisco TelePresence 500: Full collaboration 11 June, 2009 08:53

    The InfoWorld Test Center gets its hands on Cisco's most affordable suite-oriented telepresence system
    More affordable midrange telepresence systems, such as offerings from Polycom and LifeSize systems, offer fine picture and audio quality, along with usability. But in the overall product continuum, Cisco TelePresence System 500 is the most economical system that gives you the full experience of telepresence rooms.
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    Federal government begins promoting telco consumer advocacy body 21 May, 2009 10:24

    ACCAN to recieve $2 million annually in funding
    The federal government has begun spruiking its Australian Communications Consumer Action Network (ACCAN), a communications advocacy body due to begin operations on 1 July.
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    DIY tips: How to cut costs and get more from your IT gear 03 April, 2009 08:35

    Forget buying new tools; adjusting applications and resources can deliver results in a downturn
    With project budgets shrinking, network professionals are spending less time planning new purchases and more time trying to cut costs and squeeze more value out of existing IT resources.
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    Can Cisco sell 'unified' vision to a tough server crowd? 23 March, 2009 08:19

    Cisco must now convince data center managers to buy blade servers from them, instead of from traditional suppliers.
    Cisco's biggest challenge in gaining market acceptance for its new Unified Computing System is to convince data center managers to buy blade servers from the router giant instead of from traditional, incumbent suppliers.
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    The why and how of voice portals 05 March, 2009 08:38

    Beyond saving money for business, IT can leverage voice portals for better functionality
    For years, IT and business have heard the sexy promise of "IP convergence," which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, this Jetsons-like vision has yet to occur.
How-tos
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    Broadband Internet 27 November, 2007 10:25

    For the majority of those looking to upgrade to broadband Internet for the business or home, it's all about the extra speed.
Case Studies
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    Telstra off-shoot dishes up AI 27 May, 2009 14:38

    Hellish voices use Australian-developed voice recognition software to sell pizzas
    When New Zealand pizza franchise Hell Pizza made the journey across the Tasman to set-up shop in Brisbane, it needed to get noticed fast.
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    Open source telephony new star at TV producer 26 June, 2008 14:00

    Open technology competes in proprietary PABX world
    When TV production company FremantleMedia Australia had an opportunity to move to IP telephony during an office refurbishment, the open source Asterisk proved itself to offer everything required and more for the 150-plus handset deployment.
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    VOIP freeing colleges from wired phones 05 April, 2007 15:20

    U.S. college extends network features to student mobile phones
    With wired phones dying off at colleges, IT executives on campus are looking to VOIP and unified communications platforms as ways to meet the needs of students and faculty using wireless devices.
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    Komatsu shifts IT up a gear 18 December, 2006 08:00

    Web-based applications streamline processes
    Mining and construction distributor Komatsu Australia is overhauling its application infrastructure to drive efficiency and keep pace with more modern technology.
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    Meeting Client Demand 21 November, 2006 11:40

    Macquarie Hosting built its data centre infrastructure around client demands for ensuring redundancy
    With its data centre housed in 1923 square metres and spread over two levels, ensuring power continuity is at the top of Macquarie Hosting's to-do list.
Interviews
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    Polycom CEO Robert Hagerty talks telepresence 10 March, 2009 09:48

    Polycom's CEO talks about the long-awaited arrival of 'spooky-good' videoconferencing and the next big thing: videoconferencing on handhelds.
    Videoconferencing is available for desktops and even through specially designed rooms called telepresence systems, but on wireless handhelds? According to Robert Hagerty, who has been CEO of Polycom for 10 years, it could be widely available soon.
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    Open source identity: Asterisk founder and Digium CTO Mark Spencer 26 November, 2008 16:11

    Software telephony systems in for a shake up
    Imagine an IP voice and unified communications system that can be integrated into any application and customised to meet business needs. Sounds great, right? Well that project is the Asterisk IP-PBX and it's free to use and you get the source code. A far cry from proprietary PBX systems perhaps, but Asterisk has a vibrant ecosystem and is replacing systems from more established telephony vendors. Following interviews with the leaders of the Horde and Free Telephony projects, the Open Source Identity series talked to Asterisk founder and Digium CTO Mark Spencer about how one application can have such a profound effect on businesses and how open source can be a tough competitive landscape.
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    NATs necessary for IPv6, says IETF chair 22 July, 2008 09:28

    Housley holds out hope that NATs won't be in the Internet forever
    We posed a few questions to Russ Housley, chair of the Internet Engineering Task Force, about why the standards body is developing network address translations for IPv6 when IPv6 was supposed to eliminate the need for NATs on the Internet. Here's what Housley had to say.
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    Facebook seeks trusted relationships on the 'Net 04 July, 2008 09:57

    Facebook's director of engineering dissects product design, development and search efforts at Facebook
    While perhaps best known as a major social networking site in the Web 2.0 vein, Facebook is becoming a popular place to interface with potential customers, similar to what companies such as Scribe and iLike have done. Facebook also is being viewed as a place for enterprise collaboration, with Serena Software leveraging the site for this purpose. To get perspective on Facebook, InfoWorld Editor at Large Paul Krill recently spoke with Aditya Agarwal, Facebook director of engineering. Agarwal formerly worked in the Oracle server technologies division.
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    Networking veteran launches unique auction site 10 June, 2008 10:53

    In a case of eBay in reverse, a new site sees the seller bidding for the business of the buyer
    The quest to find a good price on a high-definition television can be a frustrating and confusing experience. For most people, the process concludes with the purchase of a brand-new TV set. For Mukesh Chatter, that was just the beginning.
Opinions
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    UC security: When the shoe won't fit, compress the foot 15 April, 2009 05:06

    Information security today seems to be suffering from many flawed assumptions
    If your security model is location-centric and depends on keeping things separate, how do you respond to a disruptive technology like unified communications? This is a pattern that keeps repeating in many different areas: the security paradigm looked good until a technology comes along, changes the assumptions and reveals the inadequacy of the model.
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    What's an ISP? (That's not a trick question) 26 November, 2008 09:34

    In essence, Amazon is now an ISP.
    As President-elect Barack Obama begins fleshing out his agenda, one promising sign is that he considers Internet infrastructure to be key, judging from both his stated goals and the caliber of people he's asking to advise him on policy.
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    Microsoft's secret weapon against Google 28 October, 2008 08:39

    If Microsoft wants to eat into Google's share of the search market, there's only one thing it can do: Build better search.
    With the first public alpha release of Windows 7 due Monday at the Microsoft PDC2008 conference, the outline of the new operating system is taking shape. What you won't see when that alpha comes out is the way that Microsoft will try to use Windows 7 as a Trojan horse in its war against Google.
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    Boost efficiency and cut waste with supply-chain automation 26 September, 2008 10:42

    Companies stand to gain by converting paper-based transactions into automated electronic ones
    Every week, I feel like I'm discovering new ways for companies to reduce the amount of paper and ink they use each day -- not to mention the amount they spend shipping pieces of paper hither and yon for signing, processing, and filing (by no means a trivial cost, either, considering that a single 6 oz. large envelope shipped via USPS Express can cost around US$19.50 or $4.80 if it's sent Priority).
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    Fooling Google News is this easy 13 August, 2008 10:31

    Google News software has no sense of humor
    I did it yesterday. Not that I was trying, mind you -- honestly, I wasn't. I did, however, predict it would happen, so I'm going to take this opportunity to gloat about that.
Reviews
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    Check Point enables SSL VPN access to non-Web apps via handheld devices 09 November, 2006 15:52

    SecureClient Mobile works only with devices based on Windows Mobile software platform
    Check Point is introducing a software client that makes it possible to access non-Web applications via handheld devices over Internet-based SSL VPNs.
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    Web conferencing evolves 12 May, 2005 10:36

    World and economic conditions combined with technological advancements continue to alter the business-travel landscape.
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    SIP PBXes stake a claim 05 May, 2005 12:05

    SIP works. Not only does it work, but it is easier to use, implement, and configure than older VOIP standards.
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