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News
  • Sponsored Content: Why desktop virtualization is on the rise

    Most IT managers and system administrators these days are having to manage an increasingly distributed and complex range of desktops PCs, laptops and tablet computers on their networks. And making sure these multiple types of hardware, desktop images, applications, configurations and drivers are up to date and running smoothly all the time is a major challenge.

  • Key to omnichannel CX is customisation

    In order to achieve success with omnichannel customer experience strategy, companies need to utilise user personas, while maintaining excellence across all channels, according to customer transformation service expert, Brad Starr.

    Interactive Intelligence

    Interactive Intelligence is a global provider of enterprise-grade collaboration, communications and customer engagement software and cloud services that help customers improve service, increase productivity and reduce costs.

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    ARN
    Techworld
    CMO