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  • In depth: Unified communications still fragmented

    Unified communications (UC) technology has garnered a fair amount of attention, much of it due to vendors touting their UC offerings as the answer to problems workers have keeping in touch with colleagues, business partners and customers in a highly frenetic, increasingly mobile business world.

    Written by Bob Violino • 16 May 12 21:07
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    Five things CIOs should know about big data

    Five key points CIOs should know when considering big data

    Written by Joab Jackson • 15 May 12 01:56

  • Today, printers. Tomorrow, 'integrated peripherals'?

    Out went 42 aging black and white copiers with interface boxes that let them serve as printers. In went 42 new networked multi-function printers (MFPs) that could do color printing and copying and scan directly to e-mail, fax or files. And the owner, the Park Hill School District in Kansas City, MO, saves $19,000 yearly.

    Written by Lamont Wood • 08 May 12 20:56

  • True tech confessions: Sinners and winners

    We all make mistakes. But when you work in IT, those errors can quickly go public.

    Written by Dan Tynan • 07 May 12 22:55
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    Analysis: Why Linux is a desktop flop

    It's free, easier to use than ever, IT staffers know it and love it, and it has fewer viruses and Trojans than Windows.

    Written by Maria Korolov • 30 April 12 21:28
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    The upside of shadow IT

    First, a scary statistic: Gartner predicts that in less than three years, 35 per cent of enterprise IT expenditures will happen outside of the corporate IT budget. Employees will regularly subscribe to collaboration, analytic and other Cloud services they want, all with the press of a button. Others will simply build their own applications using readily available Cloud-based tools and development platforms.

    Written by Julia King • 23 April 12 23:55

  • From IT to ET: Cloud, consumerisation, and the next wave of IT transformation

    IT as we know it is over.

    Written by Johna Till Johnson • 23 April 12 21:32

  • Hold the phone: retailers eye payments via smartphone

    An emerging technology called Near Field Communication will soon give new meaning to the phrase "tapped out."

    Written by Maria Korolov • 26 March 12 22:26

  • The big promise of big data

    For Twitter, making sense of its mountains of user data was big enough of a problem that it purchased another company just to help get the job done.

    Written by Joab Jackson • 14 March 12 04:04

  • IT's worst addictions (and how to cure them)

    Are you a jargon junkie? Got an insatiable appetite for information? Do you rule over your company's systems with an iron fist, unwilling to yield control until someone pries the keyboard from your cold, dead hands?

    Written by Dan Tynan • 13 Feb. 12 22:15

  • In depth: The new help desk - agile, educational, efficient

    A help desk can be a real lifesaver for employees, not to mention a productivity boost. A keyboard stops working, or Outlook crashes repeatedly, and a technician is just a phone call away. Even complex issues can usually be resolved internally, and relatively quickly, without needing an outside vendor.

    Written by John Brandon • 02 Feb. 12 03:41

  • 2012: The year storage becomes a celebrity

    While data storage has always been a necessary building block for technology, it's rarely garnered as much attention as it has in the past two years. The reason: Corporate and retail consumers are being forced to store greater amounts of data and they need to make that data more useful - and accessible.

    Written by Lucas Mearian • 31 Jan. 12 06:58

  • Guide: How to bulletproof your website

    'Tis the season to begin ramping up online shopping activity, and for retailers that means doing all they can to ensure their websites are up, highly available and able to handle peak capacity. Looming in many IT managers' minds is the cautionary tale of Target, whose website crashed twice after it was inundated by an unprecedented number of online shoppers when the retailer began selling clothing and accessories from high-end Italian fashion company Missoni.

    Written by Esther Shein • 29 Nov. 11 03:32

  • Hackers target IPv6

    If your IPv6 strategy is to delay implementation as long as you can, you still must address IPv6 security concerns right now.

    Written by Susan Perschke • 28 Nov. 11 22:32

  • Future world: Today, the Internet - tomorrow, the Internet of Things?

    Embedded in the heel of his shoe was an early example of the Internet of Things -- but Andrew Duncan didn't know it at the time.

    Written by Lamont Wood • 10 Nov. 11 02:22

  • Want better Wi-Fi? Five things you need

    Laptops used to be the only devices on the company's wireless network. But Wi-Fi has become a ubiquitous standard used by a host of devices -- including desktop PCs, laptops, netbooks, tablets, smartphones, printers, storage devices, and projectors.

    Written by Logan G. Harbaugh • 27 Oct. 11 08:27

  • IT inferno: The nine circles of IT hell

    Spend enough time in the tech industry, and you'll eventually find yourself in IT hell -- one not unlike the underworld described by Dante in his "Divine Comedy."

    Written by Dan Tynan • 03 Oct. 11 21:11

  • Earth to satellite: When will you hit?

    NASA scientists are doing their best to tell us where a plummeting six-ton satellite will fall later this week. It's just that if they're off a little bit, it could mean the difference between hitting Florida or landing on New York. Or, say, Iran or India.

    Written by AAP • 22 Sept. 11 09:13
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    Sound the death knell for IPv4

    2011 marks the death of Internet Protocol version 4 (IPv4) but companies and ISPs are largely yet to deploy its successor, IPv6. James Hutchinson looks at the state of the market and what is holding the new protocol back.

    Written by James Hutchinson • 05 April 11 14:07

  • Rackspace, Dell push OpenStack cloud OS

    Rackspace will help enterprises build private clouds using the OpenStack cloud operating system, the company announced Tuesday. Meanwhile, Dell is seeking enterprises and service providers for proof-of-concept OpenStack trials with its Dell PowerEdge C family of servers.

    Written by Julie Bort • 09 March 11 03:31
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