Continuing Coverage » Features »

  • True tech confessions: Sinners and winners

    We all make mistakes. But when you work in IT, those errors can quickly go public.

  • From IT to ET: Cloud, consumerisation, and the next wave of IT transformation

    IT as we know it is over.

  • Is there a 'best' way to set up your private Cloud storage?

    Given that Cloud computing is still emerging, it shouldn't come as a surprise that opinions vary widely on the best way to architect the storage. In fact, it seems likely that there is no such panacea - different types of private Cloud almost always require different approaches.

  • IT's worst addictions (and how to cure them)

    Are you a jargon junkie? Got an insatiable appetite for information? Do you rule over your company's systems with an iron fist, unwilling to yield control until someone pries the keyboard from your cold, dead hands?

  • In depth: The new help desk - agile, educational, efficient

    A help desk can be a real lifesaver for employees, not to mention a productivity boost. A keyboard stops working, or Outlook crashes repeatedly, and a technician is just a phone call away. Even complex issues can usually be resolved internally, and relatively quickly, without needing an outside vendor.

  • Are you ready for networking in the cloud?

    The two primary forms of public cloud computing, Infrastructure-as-a-Service (IaaS) and Software-as-a-Service (SaaS), are both growing dramatically in popularity. Over the last few years, the primary focus of the IaaS providers has been on offering the basic compute and storage resources required to run applications.

  • IT inferno: The nine circles of IT hell

    Spend enough time in the tech industry, and you'll eventually find yourself in IT hell -- one not unlike the underworld described by Dante in his "Divine Comedy."

  • Home Wi-Fi networks the next target for cyber crime: Layer 10

    Wi-Fi may be the networking method of choice among apartment blocks cropping up in increased numbers in Australia’s major cities, however increased reliance on wireless internet is resulting in more security risks, according to Layer 10 Consulting.

  • Rackspace, Dell push OpenStack cloud OS

    Rackspace will help enterprises build private clouds using the OpenStack cloud operating system, the company announced Tuesday. Meanwhile, Dell is seeking enterprises and service providers for proof-of-concept OpenStack trials with its Dell PowerEdge C family of servers.

  • Cloud tools organize your messy digital life

    When people moved from paper to digital files on a computer, it didn't take long to realize that you can get just as burdened by digital stuff as by hard copies. Before long, companies sprang up to sell utility programs to help you find and organize the stuff on your computer. We're going through a similar cycle right now, with many of us moving our digital assets to servers in the cloud, and finding that managing stuff scattered across a myriad of sites belonging to a myriad of companies can be terribly frustrating.

  • What cloud computing means for the real world

    There are more than a few critics of cloud computing, even at PCWorld; I'm probably one of them. But I've been turning over in my mind different perspectives on the cloud. I've tried to set aside the views of the IT executive, who seems to dominate the debate.

  • How DRM could ensure cloud security

    Yet another survey is indicating that security is a big issue for those intending to take up cloud computing.

  • ClamAV promises free antivirus app for businesses

    Most of us don't like paying for antivirus (AV) software, but at least home users can rely on one of the free options, such as Microsoft Security Essentials, avast!, or AVG Free.

  • Cloud drives speech recognition forward for Microsoft

    For years, using voice recognition technology on phones or other devices has been a novelty -- something people try once but never again, usually because it works so poorly. But recent developments, including harnessing the computational power of the cloud, have made it more usable and will make it even better in the near future, according to Microsoft.

  • Five-year plan: 8 problems IT must solve

    There's a reason that so many businesses create five-year plans: If they're reasonable, they're achievable. Setting goals within that timeframe allows room for prioritization and opportunities to deal with the unexpected.

  • In pictures: Google Goggles Visual Search

    Mobile searching has just gotten way, way cooler with the new Google Goggles visual search tool for Android, bringing a high-tech twist to accessing information on the go.

  • Inside Amazon's Cloud: Just How Many Customer Projects?

    There's been a lot of discussion the past couple of days about an analysis by Guy Rosen, in which he estimates that Amazon Web Services (AWS) is provisioning 50K EC2 server instances per day. He created this estimate by examining EC2 resource IDs and doing a time-series analysis on how much the IDs are incremented per hour.

  • Cloud Mea Culpa: Nick Carr Was Right and I Was Wrong

    Nick Carr was right and I was wrong. Sort of, anyway.

  • Deploying the iPhone 3G for business, part 2

    In Part 1 of this series, I looked at the mechanisms available to IT staffers to activate, deploy and configure iPhones in business environments. But the biggest new business-oriented feature available on the iPhone, thanks to the iPhone 2.x firmware (included with the iPhone 3G and available for free to users of first-generation iPhones or for US$9.95 for iPod Touch users), is the addition of ActiveSync for accessing Microsoft Exchange.

  • Deploying the iPhone 3G for business, part 1

    One of biggest stories behind the release of the iPhone 3G -- and the iPhone 2.0 firmware update for first-generation iPhones -- was the inclusion of features designed for use in business environments. While many analysts and enterprise users have argued in recent weeks about whether the iPhone can replace Research In Motion's BlackBerry as the prevailing smart phone for business, little has been said about the tools and processes that Apple offers systems administrators to actually deploy and manage iPhones at work.

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